Reservations Desk Clerk

Atrium Hospitality

Sacramento, CA

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JOB DETAILS

SKILLS

Card Processing, Coaching, Communication Skills, Community and Social Services, Compensation Management, Detail Oriented, Food Services, Health Insurance, Health Plan, High School Diploma, Hotel Industry, Hotel Management, Interpersonal Skills, Leadership, Sustainability, Team Player, Telephone Skills

LOCATION

Sacramento, CA

POSTED

1 day ago

Hotel:

Sacramento Holiday Inn

300 J Street

Sacramento, CA 95814

Full time

Starting Compensation

Compensation Range : $23.05

Expected Job Closing Date:

2026-08-22

_Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors._

_Atrium SPIRIT – Where teamwork, passion, & appreciation ignites service excellence._

What’s in it for you?

The Atrium SPIRIT is a belief in the power of _Service_ _,_ _Perseverance_ _,_ _Inclusion_ _,_ _Respect_ _,_ _Innovation_ , and _Teamwork_ to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

+ Career Growth & Learning – 40% of our management hires are internal promotions!

+ Comprehensive Health Coverage – Free Medical insurance available for employees and their families after 90 days (Silver Plan only)

+ Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations

+ Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.

+ Everyday Essentials – Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday.

+ Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

+ Answer incoming calls promptly with a positive, clear voice and a smile you can hear.

+ Book guest reservations and process cancellations quickly and accurately.

+ Provide helpful info about hotel services, local dining, shopping, and travel directions.

+ Handle credit card transactions securely and efficiently—because trust matters.

+ Pitch in with any other tasks needed to keep the reservations desk running smoothly.

What We Are Looking For

+ Previous guest service or reception experience – You know how to keep guests happy from the first hello.

+ High school diploma or equivalent – Solid communication skills make all the difference.

+ Flexible availability – Nights, weekends, and holidays? You’re ready to work when guests need you most.

+ Friendly, clear communicator – You make guests feel welcome over the phone.

+ Attention to detail – Accuracy with reservations and payments keeps everything running smoothly.

Why Atrium:

Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:

Service

We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.

Perseverance

We will be better today than we were yesterday.

Inclusion

We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.

Respect

We treat others the way we would like to be treated.

Innovation

We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.

Teamwork

Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.

In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.

Come grow with us!

About the Company

Atrium Hospitality

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