Residence Director (Two Positions)

Syracuse University

Syracuse, NY

JOB DETAILS
SKILLS
Adjudication, Administrative Skills, Best Practices, Budgeting, Communication Skills, Community Programs, Crisis Intervention, Documentation, Event Management, Higher Education, Leadership, Multitasking, Needs Assessment, On Call, People Management, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Public/Media/Press/Analyst Relations, Schedule Development, Staff Training, Strategic Planning, Student Conduct, Student Housing, Training Program, Training/Teaching Curriculum, Writing Skills
LOCATION
Syracuse, NY
POSTED
30+ days ago

The Residence Director engages in operational, administrative, and programmatic initiatives for Residential Living. This individual reports to an Assistant Director and is a full-time, 12-month, exempt status, live-in professional who is responsible for the management of a residential community, housing 250 to 1000 students.

Responsibilities include educational, managerial, and administrative functions to provide an environment supportive of the University's mission and vision. This includes implementation of Residential Living's curriculum; supervising student leaders; crisis intervention; participation in the Division of Student Experience's on-call structure; resolution of violations of Residential Living policies; implementing programs and educational initiatives designed to assist students in transitioning to campus living; and other duties as assigned. This is a highly visible position with students and staff, providing day-to-day support to students, student employees, and multiple levels of staff. This position is critical to ensuring that students living on campus have residential staff committed to their success and development.

Education and Experience

Educational Requirements (minimum):

  • Bachelor's degree required. Master's degree in student personnel, higher education, or a related field is preferred.
  • Evening and weekend commitments are expected.
  • Residence Directors must reside in their provided on-campus apartment.

Experience Requirements (minimum):

  • Previous residence hall or student advising experience and have confirmed skills in mediation, crisis intervention, problem-solving, and decision-making.
  • Demonstrated potential to supervise paraprofessional staff and experience in at least two of the following specialized areas: counseling, advisement, programming, student development, housing operations, residence hall safety and security, public relations, or summer programs.

Skills and Knowledge

  • Knowledge of student development, counseling, and/or event management. Excellent written and verbal communication. Strong ability to handle multiple priorities and work across many different constituencies.
  • The Residence Director should support the development of an inclusive residence hall community and demonstrates cultural competency in race, ethnicity, socioeconomic status, ability, gender, gender identity expression, sexual orientation, religion, or national origin.

Responsibilities

Residential Education & Living Learning Communities:

  • Utilize the department's residential curriculum to foster student learning, development, and engagement.
  • Assists RAs in assessing the needs of residents and developing strategies to meet their needs.
  • Advise student organizations, supported by theory and best practice.
  • Advises students informally regarding personal, social, and academic concerns, and when necessary, makes appropriate referrals.
  • Mediates a range of student conflicts, including roommate agreements and concerns.
  • Actively develops an environment, through dialogue and other educational means, that encourages and fosters inclusive communities. Participates in the development and implementation of residentially based Living Learning Community assigned to their building or complex.
  • Works with specific Living Learning Community staff members to develop, implement, and attend Living Learning Community programs and team meetings.
  • Participates in all departmental trainings and debriefings, as directed by the Assistant Director or departmental leadership.

Supervision:

  • Provide direct supervision for 8-21 Resident Advisors, which includes facilitating staff meetings and one-on-one meetings, holding Resident Advisors accountable to departmental expectations, and addressing and documenting performance concerns according to departmental protocol.
  • Participate in the student leader evaluation process and assist in the design and execution of student leader training as determined by the departmental leadership.

Crisis Response and Student Conduct:

  • Communicates students' rights and responsibilities and assists in adjudicating departmental and university code of conduct violations.
  • Provides staff coverage, including emergency duty, during the course of the year, including hall openings, closings, and university vacation days.
  • Address emergency situations utilizing crisis intervention skills and resources.
  • Serve in the on-call rotation for the Division of Student Experience.
  • Provide support for students and updates to staff according to established protocols.
  • Attend and participate in divisional and departmental training sessions.

Managerial:

  • Ensures that the hall staff has an operating knowledge of the procedures, policies, and practices essential to the effective functioning of the hall.
  • Manages their hall/complex by conducting weekly walkthroughs of their building and following up with maintenance and custodial concerns.
  • Manages the programming and operation budget for the hall and is an active participant in area meetings, departmental meetings, and training programs.
  • Establishes a schedule for Residential Work Hours that is appropriate for a student-facing, residentially focused role.
  • Schedules work hours that meet the needs of students living on and off campus. This includes some evening and weekend hours essential for programs and training, as well as some university business hours for meetings and business with other university staff.
  • Maintains a visible and active presence in their residence hall(s).

Departmental and Institutional Support:

  • Serves as a member or co-chair on departmental committees.
  • Support departmental and university summer initiatives and projects as directed by departmental leadership.

Physical Requirements

Not Applicable

Tools/Equipment

Not Applicable

Application Instructions

In addition to completing an online application, please attach a resume and cover letter.

About the Company

S

Syracuse University