Residence Hall Director

Job Duties:

Educational Outreach:

• Initiating one-on-one developmental contact with residents to help them succeed and be retained at UNH.

• Building strong connections with majority of residents in the building

• Developing a strong sense of community within a residence hall.

• Providing innovative educational and social programs and initiatives in the hall that align with the Residential Life Educational Curriculum

• Connecting students with meaningful learning experiences and leadership opportunities

• Advising a Hall Council

• Writing and distributing a bi-weekly newsletter and bi-annual family newsletter

• Serving as conduct officer for students to hold them accountable for behaviors and help them grow and learn through the process.

• Manage all conduct records in Maxient.

• Supporting and referring students who need professional assistance to resources at UNH in both urgent and non-urgent situations.

Administration:

• Coordinating with other departments to manage facilities and occupancy issues within hall.

• Reporting and tracking facility concerns on a regular basis.

• Ensuring that important procedures and policies (i.e. room changes, emergency relocations, reporting procedures for CREO, Bias Incidents and Police) are accurately and effectively followed and communicated to residents.

• Developing effective working relationships between student staff and the housekeeping staff, facilities, fire and police departments.

• Ensuring all conduct issues are resolved and appropriately documented in a timely manner.

• Managing hall financial accounts and budgets

• Meeting all requirements and deadlines (i.e. database entry, receipts, reports, Maxient conduct case management, star rez management, duty data entry etc.)

• Responding in a timely manner to a high volume of emails from students, parents, and colleagues

• Utilizing all manuals and resources in shared files

Supervision:

• Providing Resident Assistants with high quality individual guidance and training to ensure high performance on their floor and in the building.

• Providing Resident Assistants with quality group training, inspiration recognition, and team building

• Facilitating frequent, proactive assessments and reviews of staff performance.

• Holding RAs accountable and making decisions about job statuses when RAs are not fulfilling responsibilities as outlined in the RA job contract.

• Some RHDs supervise Assistant Hall Directors (AHDs are undergraduate seniors who also supervise RAs) in addition to Resident Assistants.

Department/Division Commitments:

• Contributing in tangible ongoing ways to the Division/Department through multiple committee workgroups, positive and productive team membership, volunteering to assist with identified needs and projects in the department and division of student life.

• Actively participating in weekly department meetings and Educational Outreach weekly meetings

• Determining ways to serve as a leader in the department and at UNH by investing in the success of all staff in Residential Life and collaborators.

• Performing other duties as assigned

Responding to emergency situations:

• Serving in the rotational on-call capacity for emergency and crisis management for the on-campus Residential Life population

• Responding to issues that include but are not limited to: mental health crises· facility issues· title IX violations· concerning student behavior

• There are times when it is necessary to show up in person to respond, assist and support RA staff during a crisis situation.

• Thoroughly documenting and reporting all incidents to appropriate staff at UNH.

Minimum Qualifications:

• Bachelor’s degree completed

• Experience in a leadership role while an undergraduate student

• Excellent interpersonal and organizational schools

• A desire to engage with students on a daily basis in their work

• Experience as a member of a team in a work setting

• Ability to work with a diverse population of students and staff

• Commitment to maintaining a student development focus in the position

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Preferred Qualifications:

• Master’s degree in Higher Education or a related field.

• Two years experience working in a Residential Life Setting in higher education as an undergraduate, graduate student or professional

• Knowledge of student development theory and other related theory

• Experience as a conduct officer

• Experience with Star Rez and Maxient

• Ability to balance the needs of a hall facility, students and staff in the building.