Residence Manager - Webster, NY

Lifetime Assistance – Residence Manager
Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Position Overview:

Job Title: Residence Manager
Location: Webster, NY, 14580
Department: Residential Services
Employment Type: Full-Time, 40 hours/week - Tuesday-Friday 8am-4pm, Saturday 9am-5pm
Starting Wage: $27.70 – $30.91 per hour
Posting #: 6-5057

Why You Should Work for Lifetime Assistance?

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training & Coaching: Receive hands-on onboarding with a Success Coach, immersive learning, e-learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Flexible scheduling and generous paid time off ensure sustainable balance.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

Your Core Responsibilities:

• Oversee daily operations of an assigned residence, ensuring high-quality services and supports.
• Supervise, train, and evaluate direct support staff; manage work schedules and provide backup coverage as needed.
• Coordinate and ensure the implementation of individualized service plans.
• Support residents with daily living needs and mentor staff in providing compassionate, person-centered care.
• Ensure compliance with regulatory requirements, including OPWDD competencies such as SCIP and PROMOTE.
• Provide hands-on support as needed, including occasional lifting (up to 35 pounds) and physical activity.
• Flexibility to work at different residential locations depending on agency needs.

What You Bring:

• Education & Experience:
• • Associate’s Degree + 3 years experience, OR
  • Bachelor’s Degree + 1 year experience, OR
  • 5 years relevant experience (including at least 1 year in a supervisory role).
• Experience: Demonstrated experience supporting individuals with intellectual and developmental disabilities.
• Skills: Strong leadership, communication, and organizational skills; ability to manage teams and ensure quality care.
• Requirements: Valid NYS driver’s license.

Our Mission & Culture:

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on respect, dignity, and a shared vision of inclusion.
• Community Impact: Join efforts that reflect Lifetime Assistance’s dedication to community partnerships and enhanced quality of life for all.

Are You Ready to Begin?

If you’re passionate, caring, and ready to transform lives, including your own, apply today!

Equal Opportunity Employer
Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.

“I am part of something bigger… Being a Lifetime Assistance employee means everything to me.”
— Kimberly C, Family Coordinator of Community Services, celebrating her 30th year with us