Residency Program Administrator - Pediatrics

Residency Program Administrator - Pediatrics

Location: Tampa, Florida

Organization: Tampa Family Health Centers

Employment Type: Full-Time

About Tampa Family Health Centers

At Tampa Family Health Centers, healthcare is more than a service-it is our mission. As a Federally Qualified Health Center, we provide high-quality, compassionate, and accessible healthcare to culturally diverse communities throughout Hillsborough County.

Our employees are part of a collaborative, mission-driven organization committed to improving community health and creating meaningful, lasting change.

About Our Pediatric Residency Program

Tampa Family Health Centers is building an emerging Pediatric Residency Program focused on developing future pediatric healthcare leaders and expanding access to high-quality, community-based care.

The Residency Program Administrator will have a unique opportunity to help shape the program's foundation, improve processes, and support its continued development. This position will be closely involved in ACGME compliance, resident onboarding, scheduling, recruitment, ERAS, NRMP, Match activities, and coordination with affiliated hospitals and external rotation sites.

Position Summary

The Residency Program Administrator - Pediatrics is responsible for the operational, administrative, recruitment, and compliance management of the Pediatric Residency Program.

This role works closely with residents, faculty, Graduate Medical Education leadership, applicants, affiliated hospitals, external rotation sites, and internal departments. The position requires initiative, independent judgment, discretion, strong organization, and the ability to manage multiple deadlines throughout the annual residency program cycle.

Essential Responsibilities

• Manage the program's daily administrative operations.
• Serve as a liaison among residents, faculty, GME leadership, hospitals, external rotation sites, and internal departments.
• Provide residents with guidance and reminders regarding deadlines, policies, procedures, and program requirements.
• Track resident licensing, contracts, appointments, onboarding, orientation, credentialing, recredentialing, and moonlighting documentation.
• Coordinate and distribute resident rotations, call schedules, faculty schedules, and program communications.
• Assist with ACGME Self-Studies, site visits, Annual Program Evaluations, ADS updates, internal reviews, special reviews, and audit preparation.
• Coordinate ERAS recruitment, applicant communication, interview days, and recruitment events.
• Support NRMP and Match responsibilities, including quota review, rank-list entry and certification, and matched-resident communication.
• Respond to and appropriately route inquiries from residents, applicants, faculty, and internal or external partners.
• Identify opportunities to improve program workflows, communication, efficiency, and administrative systems.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree or an equivalent combination of education and relevant experience preferred.
• Minimum of three to five years of experience in office administration, program coordination, healthcare, education, or a related field.
• Experience supporting an ACGME-accredited residency or fellowship program preferred.
• C-TAGME certification preferred.
• Experience with ERAS, NRMP, New Innovations, or similar residency management systems preferred.

Skills and Abilities

• Strong organizational and time-management skills.
• Ability to manage recurring deadlines and competing priorities.
• Strong written and verbal communication skills.
• Excellent attention to detail and follow-through.
• Ability to maintain confidential and sensitive information.
• Ability to exercise independent judgment and sound decision-making.
• Ability to build positive relationships with residents, faculty, leadership, hospitals, departments, and external partners.
• Knowledge of graduate medical education and accreditation requirements, or the ability to learn quickly with support.

Benefits and Rewards

Tampa Family Health Centers offers a comprehensive benefits package that includes:

• Medical, dental, and vision insurance.
• Life and disability insurance.
• Generous paid time off.
• Seven paid company holidays.
• 401(k) program with employer contribution after one year.
• Professional development opportunities.
• Potential eligibility for Public Service Loan Forgiveness.

The PSLF Program may forgive the remaining balance on qualifying federal Direct Loans after an employee meets the program's employment, repayment, and qualifying-payment requirements. Employees are responsible for confirming their individual eligibility through Federal Student Aid.

Why Tampa?

Tampa offers year-round sunshine, Gulf Coast beaches, professional sports, diverse dining, outdoor recreation, and a growing cultural community. It is an excellent place to build both a rewarding career and a fulfilling life.

Join Us

Be part of building the future of pediatric graduate medical education at Tampa Family Health Centers.

Apply today to help establish and support an emerging Pediatric Residency Program serving the Tampa Bay community.