Communication Skills, Computer Skills, Customer Support/Service, Emergency Response, Event Management, Family Educational Rights and Privacy Act (FERPA), HIPAA (Health Insurance Portability and Accountability Act), Maintain Compliance, Meal Plans, Multicultural, Presentation/Verbal Skills, Safety Compliance, Safety Process, Student Housing, Telephone Skills, Writing Skills
Resident Assistant-Student Worker (Fall Semester 2026 and Winter Semester 2027)
Terms of Employment: August through May. Generally, twenty hours per week. Hours vary and will include nights and weekends as determined by the college. Candidates must live in student housing.
Classification: Student Worker
Compensation: Free housing & meal plan(prorated, as needed, upon time in position)
FLSA Status: Hourly/Non-Exempt
Application Deadline: Open until the position is filled
Apply online through the “Apply” link listed below or at sc4.edu/apply.
Job Summary: The Resident Assistant (RA) is a residential staff live-in position that serves as a mentor for housing residents and fosters the College’s Housing mission to create an inclusive and healthy living environment.
Responsibilities:
- Assist the housing team in maintaining a safe, secure, and healthy living environment while ensuring compliance with college, housing, and safety policies and procedures; provide basic emergency response support as needed.
- Build relationships, assist residents with academic and personal needs, and facilitate resolution of student concerns by providing referrals to campus resources as needed.
- Serve as the first point of contact for residents on general questions related to college housing.
- Communicate serious matters, emergencies, needed repairs, and/or safety concerns to the Manager of College Housing.
- Work scheduled front desk shifts.
- Work night and weekend duty shifts on a rotating basis with other resident assistants.
- Attend regular residential team staff and resident housing meetings.
- Assist with tasks such as move-in/move-out and housing orientation.
- Create and maintain monthly bulletin boards.
- Plan events for the College’s residential housing community.
- Demonstrate behavior in support of a multicultural environment, modeling a positive and professional demeanor while acting as an ambassador for the college.
- Maintain confidentiality in all matters related to resident students and staff including compliance with FERPA and HIPPA.
- Perform other duties as assigned.
Supervision Received:Reports to the Manager of College Housing.
Education/Experience: Minimum of a high school diploma or equivalent. One to two years of customer service experience is preferred.
Minimum Qualifications/Requirements:
- Resident Assistants must be full-time SC4 students (enrolled or to be enrolled in 12 credits/contact hours or more each semester) during the terms of employment.
- Possess effective written and oral communication skills.
- Have proficient computer and phone skills.
- Ability to provide quality customer service.
- Ability to maintain satisfactory attendance and punctuality.
- Display honesty, trustworthiness, and ethical behavior while maintaining confidentiality.
For further information, contact SC4 Human Resources at hr@sc4.edu or call 810-989-5534.
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St. Clair County Community College