Academic Background, Alliance/Partner Management, Capital Budgeting, Capital Project, Change Management, Construction, Contract Requirements, Corporate Policies, Cost Control, Energy Management, Environmental Health, Executive Relationships, Facilities Management, Forecasting, Government, Higher Education, Hospital, Industrial Relations, Leadership, Maintain Compliance, Operational Improvement, Operational Support, Profit & Loss Management, Project Planning, Regulatory Requirements, Safety Standards, Safety/Work Safety, Strategic Planning, Sustainability
Overview
We are seeking an experienced Resident District Manager (RDM) to lead a comprehensive Integrated Facilities Management (IFM) operation supporting Hobart and William Smith Colleges in Geneva, NY. This is a senior leadership role responsible for overseeing campus-wide facilities operations, financial performance, capital planning, and long-term client partnership management.
The RDM serves as the primary executive liaison to university leadership, ensuring the campus environment supports academic excellence, safety, sustainability goals, and long-range infrastructure strategy. This role leads a large, multi-disciplinary and unionized workforce across a complex higher education environment.
Key Responsibilities
- Act as the senior IFM leader and primary point of contact for campus leadership and stakeholders.
- Lead end-to-end Integrated Facilities Management operations, including physical plant, custodial, grounds, environmental health & safety (EH&S), energy management, and construction services.
- Oversee combined operating and capital budgets (~$9M+), ensuring financial accuracy, forecasting, and cost control.
- Develop and execute multi-year capital planning and asset lifecycle strategies aligned with institutional priorities.
- Provide executive oversight of campus infrastructure, ensuring safe, reliable, and high-performing facilities.
- Lead construction, renovation, and capital improvement projects from planning through completion.
- Manage and develop a large, unionized workforce and ensure strong labor relations.
- Build trusted relationships with university executives, trustees, faculty, staff, and students.
- Ensure compliance with contractual obligations, company policies, safety standards, and regulatory requirements.
Qualifications – Required
- Bachelor's degree or equivalent experience.
- 5+ years in a Director-level (or equivalent senior facilities leadership) role with full accountability for operations.
- 10+ years of experience in Integrated Facilities Management, campus operations, or large-scale complex environments strongly preferred.
- Demonstrated leadership of multi-disciplinary IFM functions (physical plant, custodial, grounds, EH&S, energy, construction).
- Proven experience managing multi-million-dollar operating and capital budgets with strong financial governance.
- Direct experience leading unionized workforce environments.
- Executive-level communication and presentation experience with C-suite or equivalent senior stakeholders.
- Strong background in higher education facilities management or comparable complex institutional environments (hospital campuses, government sites, or large multi-site portfolios may be considered).
Preferred Qualifications
- Prior experience supporting a college or university campus facilities operation.
- Experience in strategic capital planning, sustainability initiatives, and energy management programs.
- Background in managing large-scale campus or multi-site portfolios with P&L responsibility.
- Strong track record of organizational leadership, change management, and operational improvement.
Work Environment & Location
- On-site role based in Geneva, New York.
- Requires full-time campus presence (5 days per week).
- Ideal candidates will be located within commuting distance (Geneva, Finger Lakes region, Rochester, Syracuse corridor) or are willing to relocate.
- Relocation may be considered for highly qualified candidates.