Resident Network Engineer

Kforce is immediately adding a full-time Resident Network Engineer in support of our industry leading technology development client in Columbus, OH.

Role Responsibilities:

• To hold network information gathering workshops with the company to understand the Customer's existing network design and technical requirements of new network designs
• To understand the company's organizational structure and become familiar with the Customer's network implementation and support processes and procedures to help in supporting a network that is available and sustainable
• To carry out testing of new designs, features, and functionality as required by the company in a laboratory environment and to help develop plans to implement and verify that they are operating correctly in the live network
• To test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network and then live network as implementation plans dictate
• Troubleshoot equipment and network problems and open and track JTAC cases to resolve problems on pre- and post-production issues
• To raise equipment, Return Material Authorizations (RMA's) and to track these through to problem resolution
• To produce a written summary report of the status of Design projects, equipment and network problems regularly to the company
• To hold technology workshops with the company to discuss equipment and network problems, and to provide case status updates, including the reasons for any problems encountered and the workarounds and/or solutions that are being tried
• To train the company's design, implementation, and support personnel to configure and operate products