Resident

The ideal candidate will bring a blend of technical depth, cross-vendor coordination, and documentation discipline to help ensure the environment remains supported, current, and aligned to future Microsoft Azure capabilities. 

Responsibilities

• Own and support Azure Local lifecycle management activities across Dell AX platforms
• Manage and coordinate upgrades, updates, and maintenance procedures for Azure Local environments
• Manage and coordinate upgrades, updates, and maintenance procedures for the Dell AX platforms deployed
• Evaluate and validate Dell AX system compatibility with Microsoft Azure Local releases
• Work with Dell, Microsoft, and other third-party vendors to support integration requirements within Azure Local environments
• Track and assess future Microsoft Azure enhancements and determine potential impact to Dell-supported solutions
• Develop, maintain, and improve upgrade runbooks, procedures, and operational documentation
• Determine and maintain support matrices for Azure Local versions across relevant Dell products and configurations
• Identify lifecycle risks, support gaps, and version dependencies, and communicate recommendations to stakeholders
• Support testing, change planning, and release readiness for platform updates and new feature adoption
• Provide technical guidance on platform supportability, interoperability, and lifecycle best practices

Requirements

• Top Secret Clearance
• Hands-on experience with Azure Local lifecycle management
• Strong knowledge of Dell AX systems supporting Microsoft Azure Local
• Experience working in multi-vendor environments, including coordination with hardware, software, and platform partners
• Solid understanding of Microsoft Azure Local architecture, releases, and roadmap direction
• Experience creating and maintaining technical documentation, including upgrade procedures, operational guides, and support documentation
• Ability to determine and document support matrices across infrastructure platforms, software versions, and validated configurations
• Strong troubleshooting, analytical, and cross-functional communication skills
• Ability to work independently and drive technical tasks through completion

• Experience with Dell integrated systems, hyperconverged infrastructure, or hybrid cloud platforms
• Familiarity with Microsoft lifecycle guidance, release management, and platform validation processes
• Experience supporting platform upgrades, interoperability testing, and change management
• Knowledge of supportability considerations across firmware, drivers, operating system versions, and Azure Local software releases
• Experience engaging directly with Microsoft and OEM/vendor support teams

Key Deliverables

• Azure Local lifecycle management plan for Dell AX environments
• Documented procedures for Azure Local upgrades and update execution
• Current and maintained support matrix for Azure versions on Dell products
• Vendor integration guidance and issue tracking for Azure Local deployments
• Recommendations on future Microsoft Azure enhancements relevant to the environment
• Operational documentation to support repeatable lifecycle and upgrade activities

About Us
For more than 20 years, NewGen Technologies has solved our clients’ toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ