Resident Services Coordinator

The Pillars of Hermantown is Ebenezer's newest managed senior living community in northern Minnesota, near Duluth and will offer Independent Living, Assisted Living and Memory Care options with 105 total apartments near major crossroads and amongst beautiful scenary. The Pillars creates purposeful lifestyles for our seniors with dedicated staff to meet their needs in a variety of ways.  Come join our team of dedicated employees who share in our mission to help our seniors heal, discover, and educate for longer healthier, more significant lives!

This Resident Services Coordinator I provides a wide range of administrative support to the nursing dept and maintains the nursing staffing schedule for the community located in Chanhassen, MN.

This part-time schedule includes:

• 32 hours per two week pay period
• Day shift
• Weekends as needed

Responsibilities

Maintain nursing staffing schedule for community:

• Updates master nursing schedules as needed.
• Communicates staffing schedule changes.
• Communicates to Director of Health Services (DHS) open blocks/positions.
• Posts the daily schedule in a common area/space.
• Determines PPL eligibility and in consultation with the DHS approves or denies based on community policy.
• Determines staffing needs/open shifts.
• Communicates open shifts and takes necessary steps to fill shifts promptly.
• Approves/denies employees schedule trades.
• Notifies DHS of status changes and permanent schedule change request.
• Document attendance/tardiness reports, notifying DHS of individuals requiring disciplinary action.
• Participates in on-call staffing rotation (if applicable)

Coordinates Administrative functions:

• Assists DHS with E-Time (Payroll) for nursing dept employees.
• Assists DHS in tracking education compliance to ensure that all documentation is in place (Educare, supervisory visits)
• Assists DHS with scheduling new employee interviews
• If applicable, may assist with new hire paperwork
• Assists with new hire personnel file set up
• Coordinates Resident Communication
• Schedules care conferences
• Maintains Resident Directories
• Coordinates providers that come on-site for services such as podiatry and physicians.
• Assists DHS with resident correspondence

Other duties as assigned:

• Works as Resident Assistant (RA) upon request of building leadership (
• reference RA job description for specific duties and tasks).

Required Qualifications

• One to Three Years
• MS office

Preferred Qualifications

• Vocational/Technical Training or Associate Degree
• Previous experience working with Eldermark and Educare
• Health Unit Coordinator training

$22.96- $32.42 Hourly

Ebenezer offers a generous benefits package, including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information:http://www.ebenezercares.org/employee-benefits

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.