The Residential Support Specialist plays a vital role in supporting Veterans. This position ensures a safe, supportive, and structured environment for residents while facilitating their access to services that promote stability, wellness, and long-term housing success.
Key Responsibilities
Resident Support and Monitoring
Provide day-to-day supervision, engagement, and support to residents.
Conduct routine wellness and safety checks, especially during overnight and weekend shifts.
Offer emotional support and de-escalation during resident crises.
Assist residents with daily living skills, chores, and compliance with facility rules.
Program Coordination
Maintain accurate shift documentation, incident reports, and resident logs in accordance with grant and organizational standards.
Assist in intake, orientation, and exit processes for residents.
Collaborate with case managers, clinicians, and other service providers to support individualized care plans.
Facility Operations
Monitor and report facility maintenance or safety issues
Ensure cleanliness and orderliness of common areas; support residents in maintaining personal spaces.
Administer and monitor curfews, sign-in/out logs, and visitor policies.
Crisis Response & Safety
Intervene appropriately in emergencies (medical, behavioral, environmental).
Follow protocols for substance use incidents, conflicts, or mental health crises.
Maintain confidentiality and ethical boundaries in all interactions.
Grant and Compliance Support
Participate in data collection and reporting
Uphold policies and procedures related to grant compliance and service delivery standards.
Numbers & Facts
Location
Milwaukee, WI
Salary
$19–$21 Per Hour
Skills
Case Managementunmatched
Data Collectionunmatched
Documentationunmatched
Facilities and Maintenanceunmatched
Health Planunmatched
Project/Program Coordinationunmatched
Psychiatry and Mental Healthunmatched
Service Deliveryunmatched
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