Behavioral Health, CPR Certification, Code of Federal Regulations, Communication Skills, Cross-Functional, Customer Support/Service, Customer/Consumer Behavior, Discharge Plans, Documentation, Driver's License, Electronic Medical Records, HIPAA (Health Insurance Portability and Accountability Act), Information Technology & Information Systems, Maintain Compliance, Management Strategy, Medical Record System, Microsoft Office, Organizational Skills, Problem Solving Skills, Time Management
Job Title:
Residential Aide
Reports To:
Director of Residential Aide Services
Department:
Residential
Location:
On-site, Lynchburg, VA
Employment Type:
Full-time | Hourly | Non-Exempt
Schedule Options:
Full-time:
- 3:00pm - 11:30pm Friday - Tuesday
- 3:00pm - 11:30pm Thursday - Monday
- 3:00pm - 11:30pm Tuesday - Saturday
- 3:00pm - 11:30pm Wednesday - Sunday
Compensation:
The pay for this position is $19 per hour, set in good faith based on the responsibilities of the role, qualifications, and market conditions.
Job Summary
The Residential Aide plays a vital role in ensuring a safe, structured, and supportive environment for clients in a residential addiction recovery setting. This position involves continuous client care, supervision, and role modeling, with responsibilities increasing progressively through the R.I.S.E. (Raising Initiative Skills for Elevation) Program. The Residential Aide is responsible for monitoring the therapeutic milieu and client activities, responding to client crises and emergencies as needed, and transporting clients to outside activities, evening AA meetings, and appointments as needed. This position requires the individual to possess good communication skills and boundaries within the scope and setting of the therapeutic community. This position assures a safe and drug-free environment and provides life skills and self-help group education.
Key Responsibilities
- Ensure client well-being and safety by providing a structured, positive, and supportive environment.
- Act as a resource for new clients, facilitating their integration into the program.
- Participate actively as a member of the multidisciplinary treatment team.
- Demonstrate professionalism, empathy, and strong boundaries with clients at all times.
- Maintain confidentiality and adhere to HIPAA and 42 CFR Part 2 guidelines.
- Document activities, observations, and client behaviors accurately and timely in the Kipu system.
- Assist with admissions, including body searches, personal property checks, and completing inventory checklists.
- Ensure regular safety rounds and adherence to supervision intervals.
- Assist in promoting life skills and discharge planning.
- Perform all other duties as assigned.
Minimum Qualifications
Education / Credentials
- High school diploma or equivalent.
- Current valid driver’s license and insurability.
- CPR and MANDT certification within 90 days of hire (training provided).
Experience
- Minimum one year of experience in a behavioral healthcare or addiction recovery setting.
- Familiarity with addiction treatment and the recovery process is preferred.
Knowledge / Skills
- Strong organizational, communication, and documentation skills.
- Ability to empathize with clients while maintaining professional boundaries.
- Proficiency in Microsoft Office and EHR/EMR systems (e.g., Kipu).
- Crisis de-escalation and problem-solving abilities.
- Commitment to promoting diversity, inclusion, and a collaborative work environment.
Working Conditions
- Direct care position
- Full-time, Part-time, 24-40 hours per week, shift work 7:00am-3:30pm, 3:00-11:30pm or 11:00pm-7:30am.
- Residential Aides may be scheduled for any shift, Sunday through Saturday, based on operational needs.
- Flexibility to work varying shifts, including weekends and holidays, is required.
- Employees are expected to report on time and participate in shift-to-shift communication to ensure continuity of care.
- Schedule adjustments or additional hours may be required based on census, staffing, or program needs.
- Ability to ascend and descend stairs multiple times throughout the workday.
- Ability to lift, carry, and move client luggage and personal belongings weighing approximately 20 to 50 pounds, with or without reasonable accommodation.
- Ability to stand, walk, and move throughout residential facilities for extended periods of time.
- Ability to safely assist with routine residential tasks in a fast-paced environment
Pre-Employment Requirements
Mainspring conducts, as required, job-related background checks, drug testing, TB testing, verification of employment history, and/or reference checks prior to employment.
Equal Employment Opportunity Statement
Mainspring is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
EEO is the Law:
http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf