Residential and Light Commercial Estimator

Overhead Door

Syracuse, NY(remote)

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JOB DETAILS

SALARY

$44,200–$54,000 Per Year

SKILLS

Budgeting, Business Solutions, Cellular Telephone, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Detail Oriented, Driver's License, Health Insurance, Internet Portal, Leadership, Life Insurance, Maintenance Services, Manufacturing, Microsoft Excel, Microsoft Outlook, Microsoft Word, Mobile Devices, Presentation/Verbal Skills, Problem Solving Skills, Product Development, Property Management, Proposal Writing, Sales, Small Business, Willing to Travel, Work From Home, Writing Skills

LOCATION

Syracuse, NY

POSTED

1 day ago

Position Description

Overhead Door Company of Greater Syracuse is looking for a motivated and customer-focused Residential Garage Door Estimator.

This is a great opportunity for someone with real garage door industry experience who enjoys working with customers, understands residential garage doors and openers, and is interested in applying that knowledge in an estimating and consultation role.

We are especially interested in hearing from garage door installers, service technicians, or other garage door professionals who have approximately 3 to 5 yearsof experience and are ready for a different type of role within the industry.

This is not a high-pressure sales position. We are looking for someone who can listen to customers, evaluate the jobsite, explain options clearly, and recommend the right solution.

What You'll Do

As a Residential Garage Door Estimator, you will meet with homeowners, property owners, small business customers, and property managers to review their garage door and opener needs. This role focuses primarily on residential garage doors and openers, while also supporting light commercial customers such as small businesses, property managers, and local facilities.

Responsibilities include:

Conducting in-home and on-site consultations scheduled by our office team
Evaluating residential and light commercial garage door and opener needs
Measuring openings and reviewing jobsite conditions
Preparing and presenting estimates for repairs, replacements, and new installations
Explaining product options, including door styles, colors, insulation, window options, openers, garage door screens, and accessories
Helping customers make informed decisions based on their needs, budget, and existing conditions
Following up on proposals and actively pursuing open estimating opportunities
Coordinating with our internal team on scheduling, ordering, and job execution
Verifying measurements, materials, product selections, and scope requirements
Preparing and placing product orders accurately according to company procedures, including complete garage doors, garage door screens, replacement sections, garage door openers, and related materials
Maintaining strong communication with customers and coworkers throughout the process

What We're Looking For

The right candidate will have verifiable garage door experience and the ability to communicate professionally with customers.

Required qualifications:

Minimum of 3 years of verifiable garage door industry experience required, or equivalent experience demonstrating the ability to independently measure, specify, and order similar building products
Ability to independently measure openings and identify jobsite conditions that affect installation
Knowledge of residential garage doors, openers, product selection, measurements, and installation conditions
Strong verbal communication and customer service skills
Strong attention to detail
Self-motivated and able to manage time independently
Valid and clean New York State driver's license
Comfortable using mobile devices, photos, estimating software, CRM systems, manufacturer portals, supplier portals, and other company technology
Comfortable using Microsoft Outlook, Word, Excel, and other common business software

Strong computer and email communication skills are required. The successful candidate must be able to write professional emails, use proper grammar and spelling, format messages clearly, attach photos or documents when needed, and communicate promptly and professionally with customers, coworkers, and vendors.

Work Environment

This is not a work-from-home or remote position.

The Residential Garage Door Estimator is expected to begin the workday from the office unless otherwise directed and work from the office when not meeting with customers or visiting job sites.

The position requires regular local travel to customer homes, businesses, and job sites to conduct estimates, evaluate conditions, and gather the information needed to prepare accurate proposals.

Standard schedule: Monday through Friday, 7:30 AM to 5:00 PM

A company vehicle is provided for work-related travel.

Compensation

Expected base salary range: $44,200 to $54,000 per year, depending on experience, qualifications, garage door knowledge, customer-facing ability, and overall fit for the role.

This position is also eligible for commission based on performance. A successful estimator can earn additional compensation above the base salary, with total earnings varying based on individual performance and sales results.

Benefits

Company vehicle
Company cell phone or allowance
Health insurance, including a no-cost bronze single plan with a $1 enrollment fee
401(k) with company matching
Life insurance
Short-term disability
Vacation time, including three vacation days available after 6 months of service
Sick time / PTO
Holiday pay

About Us

Heritage Overhead Door Companies, Inc. operates as Overhead Door Company of Binghamton, Overhead Door Company of Cortland, and Overhead Door Company of Greater Syracuse.

We are a fourth-generation family business owned and operated by the Marsted family, with roots in the garage door industry dating back to 1924, when George Marsted founded an Overhead Door manufacturing plant in Canastota, New York. Today, we continue that long tradition by serving residential, commercial, and industrial customers across Central New York, the Southern Tier, and the Finger Lakes.

Our company installs, services, and repairs garage doors, garage door openers, garage door screens, rolling steel doors, and related products. We take pride in representing a trusted national brand while maintaining the personal service, accountability, and community focus of a locally owned family business.

Our success is built on experienced people, quality products, and a team that works hard to take care of customers every day.

We value field experience highly. Many members of our leadership team began their careers in the field, and we believe garage door experience is one of the best foundations for success in this role.

Apply

To apply, please submit your resume or work history.

Applicants should be prepared to discuss their garage door experience, including measuring, product selection, openers, jobsite conditions, customer communication, and ordering.

Type: Full-time

Pay: $44,200.00 to $54,000.00 per YEAR

About the Company

Overhead Door

Overhead Door Corporation pioneered the upward-acting door industry, inventing the first upward-acting door in 1921 and the first electric door opener in 1926. Today, we continue to be the industry leader through the strength of our product innovation, superior craftsmanship and outstanding customer support, underscoring a legacy of quality, expertise and integrity. With four operating divisions (Access Systems Division, Genie, Horton, TODCO) and 22 manufacturing facilities across the US, UK and Europe, we are committed to offering products and services that provide safety, security and convenience to satisfy our customer's needs. That's why design and construction professionals specify Overhead Door Corporation products more often than any other brand.

COMPANY SIZE

1,500 to 1,999 employees

INDUSTRY

Construction

FOUNDED

1921

WEBSITE

http://www.overheaddoor.com

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