Residential Appraiser, Zone 2

Residential Appraiser, Zone 2

Salary

$50,138.00 - $82,752.00 Annually

Location

Wilmington, NC

Job Type

Full-Time

Job Number

202600194

Department

TAX

Opening Date

07/22/2026

Closing Date

7/30/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Position Information

New Hanover County is seeking a Residential Appraiser, Zone 2 to join the Tax Department. This position performs advanced residential appraisal work in support of the Countys mass appraisal program, including countywide revaluation, market analysis, valuation model calibration, Schedule of Values development, sales verification, and quality assurance. Duties include defending assessed values through informal review, Board of Equalization and Review hearings, and Property Tax Commission cases; providing technical guidance to appraisal staff; responding to taxpayer inquiries; interpreting appraisal policies and procedures; and maintaining accurate property records in the Countys Computer Assisted Mass Appraisal (CAMA) system.

Employees in a Zone 2 position will focus on the countywide revaluation and will perform the following primary duties:

• Perform countywide residential revaluation activities including market analysis, sales verification, field inspections, valuation model calibration, and quality assurance.
• Assist in developing, analyzing, calibrating, and validating the Countys Schedule of Values using market data, statistical analysis, and mass appraisal methodologies.
• Perform ratio studies and statistical analysis to evaluate appraisal performance and compliance with IAAO standards.
• Review market changes and recommend adjustments to pricing schedules, depreciation tables, neighborhood factors, and land values.
• Conduct periodic canvassing of all county properties.
• Manage informal and Board of Equalization and Review appeals by analyzing appraisal data, ensuring valuation accuracy, preparing appeal documentation, and presenting cases to the Board.
• Collaborate with Zone 1 appraisers and appraisal management to analyze market trends, calibrate valuation models, and ensure consistent application of market adjustments throughout assigned neighborhoods.
• Perform quality control reviews of new construction, sales verification, valuation models, and appraisal data to ensure accuracy, consistency, and compliance with established appraisal standards.
• Assist in the training, mentoring, and professional development of new appraisers by providing technical instruction, field guidance, quality assurance, and support in applying appraisal standards and mass appraisal methodologies.
• Develop, prepare, and present Property Tax Commission (PTC) cases, including appraisal analysis, evidence compilation, and testimony in support of assessed values.
• Perform other related duties as assigned to support the efficient operation of the Tax Department.

Knowledge, Skills, and Abilities

• Thorough knowledge of real property appraisal principles, practices, mass appraisal methodologies, and property tax administration.
• Thorough knowledge of market analysis, sales verification, ratio studies, valuation modeling, and Schedule of Values development.
• Working knowledge of current construction methods, building materials, construction costs, and depreciation factors affecting residential property values.
• Working knowledge of North Carolina property tax laws, appraisal standards, and appeal procedures.
• Thorough knowledge of computer systems, appraisal software, GIS applications, Microsoft Office Suite, and technology used in property valuation.
• Ability to analyze complex appraisal, market, and statistical data to develop equitable and defensible property valuations.
• Ability to interpret building plans, surveys, plats, aerial imagery, and other property-related documents.
• Ability to operate appraisal software and computer systems to perform valuation modeling, quality assurance, and property record maintenance.
• Ability to exercise sound judgment, initiative, and fairness in determining, defending, and explaining property values.
• Ability to prepare and present appraisal analyses, reports, and expert testimony before the Board of Equalization and Review, Property Tax Commission, and other audiences.
• Ability to communicate effectively and maintain professional working relationships with taxpayers, attorneys, consultants, coworkers, and other stakeholders.
• Ability to mentor, train, and provide technical guidance to appraisal staff while promoting consistent application of appraisal policies, procedures, and mass appraisal principles.

New Hanover County is dedicated to the recruitment and recognition of a talented and diverse workforce that is committed to public service. Our shared values of professionalism, innovation, equity, integrity, stewardship and accountability guide the way we conduct ourselves and deliver services to our customers. New Hanover County celebrates diversity in our employees' backgrounds, beliefs, identities, and abilities, while supporting growth opportunities for all. Our talented team has a passion for providing care and services that effect change on the everyday lives of the citizens they encounter. The differences that unite us are a reflection of the community we serve. If this sounds like an organization that models the values you uphold, we invite you to join our team at New Hanover County.

• • • *

Hours:

8:00 AM - 5:00 PM, Monday - Friday.

Must be available to report for emergency work assignment during emergency situations.

Employment Type:

Full-time, non-exempt

Salary Information:

The hiring range for this position is $50,138 - $66,445 annually plus a competitive benefits package. Salary will be determined based on qualifications, internal equity, budget, and market considerations.

New Hanover County offers:

• Employer paid 401k contributions;
• Retirement plan through the NC Retirement system;
• Flex time and telework availability, depending on your position;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, and vision insurance + many other insurance options;
• Onsite, employer-paid health and wellness center;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Please check out our careers page at www.nhcgov.com/careers for more information on why New Hanover County is a great place to work.

Qualifications

MINIMUM QUALIFICATIONS

An equivalent combination of knowledge, skills, education, training, and experience sufficient to thoroughly understand the functions of the role and successfully perform the essential duties, with 1 year of experience in a similar role or performing similar duties.

Examples of equivalent combinations include but are not limited to a High School diploma or equivalent and one (1) year of real property appraiser experience; or certification from the North Carolina Department of Revenue Level I Real Property Appraiser; or an equivalent combination of training and experience sufficient to successfully perform the essential duties of the classification such as those listed above.

Licenses/Certifications

• Valid Drivers License (from any state) and good driving record required at the time of application.
• Valid North Carolina Driver's License required by the first date of employment with a good driving record.
• Residential Appraisal Certification by NC Department of Revenue within two years of employment.

Other Information

Applications will be screened by Human Resources and those referred to the department for an interview will be contacted by the department to schedule this. Updates regarding an applications status can be viewed through your applicant portal.

New Hanover County is an Equal Opportunity Employer.

New Hanover County offers a competitive benefits package designed to encourage and support your health, well-being and productivity to include

• Employer paid 401k deferred compensation contributions (5% for sworn law enforcement and 2.5% for all other benefits eligible positions);
• Retirement plan through the NC Retirement system;
• Paid sick and personal leave + 13 paid holidays per year;
• Paid parental leave;
• Paid community services leave to give back to our community;
• Education leave to obtain a degree within your line of work;
• Medical, dental, vision insurance + many other insurance options;
• Employee assistance program;
• 100% employer paid long term disability;
• Onsite, employer-paid health and wellness center which includes a nurse practitioner and physical therapist;
• Professional development trainings & leadership initiatives;
• Opportunities to make a difference in your community;
• And so much more!

Benefit options for eligible positions include medical, dental, elective supplemental insurance options including short-term disability, vision, flexible spending accounts, voluntary term life, cancer, accident, and critical illness policies. Employees who elect medical and dental insurance within the specified timelines provided during on-boarding, will have coverage effective on their date of hire. For more information about New Hanover County benefit options, including our benefit rates, please click here.

Please check out our careers page at www.nhcgov.com/careers for more information on why New Hanover County is a great place to work.

Note: All positions listed as temporary, casual part time, volunteer, and intern are not eligible to receive benefits. Part-time position with fewer than 20 scheduled hours per week will not include benefits.

01

Do you have a HS diploma/GED?

• Yes
• No

02

Do you have a certification from the North Carolina Department of Revenue Level I Real Property Appraiser?

• Yes
• No

03

Indicate which of the following applies:

• 1 or more years experience as a county tax appraiser
• 1 or more years of experience in a revaluation firm coordinating projects or assigning grades, conditions, and effective age;
• Completion of residential and commercial appraisal courses (R-1, R-2, R-3 and G-1)
• 18 months or more of experience as a fee appraiser having completed 100 appraisals
• None of the above

04

Do you have experiene with CAMA programs?

• Yes
• No

05

Indicate the length of your work experience as a county tax appraiser:

• No experience as a county tax appraiser
• Less than 1 year experience as a county tax appraiser
• 1 year but fewer than 2 years experience as a county tax appraiser
• 2 years but fewer than 3 years experience as a county tax appraiser
• 3 or more years experience as a county tax appraiser

06

Indicate the length of your experience in a revaluation firm where duties included coordinating projects or assigning grades, conditions, and effective age:

• No experience in a revaluation firm where duties included coordinating projects or assigning grades, conditions, and effective age
• Less than 1 year experience in a revaluation firm where duties included coordinating projects or assigning grades, conditions, and effective age
• 1 year but fewer than 2 years experience in a revaluation firm where duties included coordinating projects or assigning grades, conditions, and effective age
• 2 or more years experience in a revaluation firm where duties included coordinating projects or assigning grades, conditions, and effective age

07

Indicate the length of your mass appraisal work experience:

• No mass appraisal work experience
• Less than 1 year of mass appraisal work experience
• 2 years, but fewer than 4 years of mass appraisal work experience
• 4 years or more of mass appraisal work experience

08

Do you have a valid North Carolina Drivers license?

• Yes
• No

09

Are you eligible to obtain a NC Drivers License?

• Yes
• No
• n/a - already have NC DL

10

Have you had 2 or more driving violation tickets in the previous 12 months or 3 or more in the previous 25 months? Please note: Answering yes to this question will not automatically disqualify you from consideration for the position.

• Yes
• No

11

Have you had your drivers license suspended for any reason in the last three years?

• Yes
• No

Required Question

Employer New Hanover County

Address 230 Government Center Drive - Suite 135

Wilmington, North Carolina, 28403

Phone 910-798-7178

910-798-7178

Website https://www.governmentjobs.com/careers/nhc