Residential Assistant Maintenance Manager

Location: Mundelein, IL 60060

Job Description

We are seeking an Assistant Residential Maintenance Manager for our multifamily housing community in Mundelein, Illinois. Our maintenance personnel are a vital part of the property management team. In this role, you will work closely with our Service and Community Managers to manage the community's day-to-day operations.

You will help to oversee and manage the service team to ensure outstanding resident service and maintain all mechanical systems. This position requires a hands-on leader who is committed to maintaining a safe, efficient, and well-maintained community environment.

• Assist in managing daily service team operations.
• Oversee and perform maintenance requests and ensure timely and effective resolution.
• Assist with unit turns to ensure units are move-in ready and deadlines are met. 
• Maintain and repair mechanical systems, with a focus on plumbing and electrical systems.
• Collaborate with Service and Community Managers to uphold community standards and resident satisfaction.
• Help train, mentor, and support maintenance staff to foster a cooperative and positive work environment.
• Ensure compliance with safety regulations and property policies.
• Participate in inspections and preventive maintenance programs.
• Be willing to participate in a rotating, emergency on-call schedule.
• Assist with 24/7 snow removal in the winter months.

Qualifications

• At least 3 years in multifamily housing with advanced knowledge of plumbing and electrical systems.
• Experience in service management within a residential community or similar environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively to create a positive and cooperative work environment.
• Problem-solving skills and attention to detail.