Catering Services, Corrective Action, Customer Experience, Customer Support/Service, Documentation Plan, Employee Orientation, Food Quality, Food Safety, Food Services, Forecasting, Maintain Compliance, Menu Management, People Management, Problem Solving Skills, Product Documentation, Retail, Safety Compliance, Sanitation, Student Services, Training/Teaching
About the Role
The primary responsibility of this position is to ensure a high quality customer experience for our guests, including food quality, health and sanitation, and general guest service.
What You''ll Do
- Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.
- Supervise the Residential Dining Center during assigned shifts and ensure the highest standards of customer service are being met. Supervise and give direction to Dining Services employees and Student
- Managers. Provide training and guidance for employees.
- Ensure compliance with food safety guidelines according to local, county, state, and federal food code guidelines, including but not limited to proper handwashing; correct single-use glove use; uniform standards; general cleanliness; date marking; temperature documentation; and corrective actions as needed.
- Summer duties are based on operational needs, including but not limited to Contract Services, Catering, Culinary, Deliveries, and Retail.
- Assist with ordering food and food-related supplies for Anderson Commons. Assist in menu forecasting and menu planning. Ensure documentation of product usage and record usage in menu management software.
- Assist with planning and execution of Dining Services programs and special events.
Attend meetings and perform other duties as assigned.
What We''re Looking For
This position is ideal for a candidate who enjoys hands-on supervisory leadership, has a commitment to food safety, and is committed to delivering an exceptional guest experience. The candidate can effectively supervise employees, solve problems and a fast-paced environment, and maintain high standards of quality and service.
Why Concordia?
- You will have the opportunity to pursue your passion for hospitality in a mission-driven organization.
- Excellent employee benefits, including comprehensive and affordable health, dental, and vision insurance; generous Planned Time Off; 13 paid holidays per year; tuition waivers for employee, their spouse, and eligible dependent children; and more.
- Consistent 40 hours per week schedule in a supportive, respectful, and professional work environment.