Residential Furniture Restoration Specialist

We hire for attitude and train for skill. Step into a day where your craftsmanship restores comfort and style right where customers live. As a Residential Furniture Restoration Specialist with Ashley, you’ll travel to private homes and retail spaces, assess issues on-site, and bring furnishings back to like‑new condition. Your work turns everyday rooms into dream spaces—and that impact is why this role matters.

A Day in the Life

You start by reviewing your planned route to ensure on‑time appointments. Your service vehicle—stocked, organized, and safe—is ready. At each stop, you evaluate damages, determine the most efficient repair path, and complete work ranging from minor touch‑ups to small corner rebuilds and advanced replacement part repairs. You document recurring issues, communicate any parts, hardware, or tool needs, and keep your workspace—whether a customer’s home, a retail floor, or a warehouse bay—clean and orderly. Between visits, you collaborate with warehouse teams on quick touch‑up techniques, assist fellow technicians when needed, and complete periodic bench tests to validate and grow your skills. Throughout, you operate hand and power tools (drills, impact drivers, multi‑tools) safely and consistently live our Core and Growth Values.

What You’ll Repair

• Entry‑level to advanced fixes across all product types, with minimal guidance.
• Surface touch‑ups on case goods and tables; solid‑color side/paper refinishes.
• Small corner rebuilds and part replacements requiring precision and color matching.
• Occasional shop work with a general understanding of spray‑booth setup and use.

How You’ll Succeed

• Accurately assess repairability and clearly report when an item cannot be restored on‑site.
• Keep repair areas and the service vehicle clean, organized, and stocked with materials.
• Adhere to company driving policies and annual MVR requirements; follow the route plan for punctual arrivals.
• Track and follow up on patterns in product damages to improve quality.
• Model safe product and chemical usage in every task; comply with all safety regulations.

Skills and Experience

• High School Diploma.
• 1+ year of hands‑on furniture repair (upholstery, leather, wood refinishing) or related material repair with proven color‑matching ability.
• Read, write, and comprehend English; additional languages are a plus.
• Self‑directed with strong time management; comfortable learning in‑house computer systems.
• Valid Driver’s License and acceptable Motor Vehicle Record per company guidelines.
• Proficiency: Forklift Licensed; furniture technician fundamentals.

Physical Requirements

• Close, distance, color, and peripheral vision; depth perception; ability to adjust focus for screen work and reports.
• Hear and understand speech; speak clearly with customers and teammates.
• Sit for extended periods; perform repetitive hand tasks (keyboard, handheld/office/POS tools).
• Stand and walk for portions of the day; bend, squat, stoop, kneel, crouch, and reach at/above shoulder level.
• Lift and carry up to 50 lbs. independently and more with assistance.
• Work primarily in private homes or retail; occasional warehouse work.
• Potential exposure to oil, latex, spray paint, household chemicals, biological odors, household dust, and moderate office noise.

Rewards and Growth

We offer competitive pay, excellent healthcare benefits, and a supportive team committed to your development through training, coaching, and regular skills validation.

Legal

Ashley is an Equal Opportunity Employer. Ashley does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status or any other basis covered.