Residential Garage Door Technician

Title:  Residential Garage Door Technician

Reports to:  General Manager

Job Type:  Full-Time

Location:  Omaha, NE

Come join our team and open the door to an amazing career at Omaha Door & Window! We have an immediate need for a Residential Garage Door Technician at our Omaha, NE location.

Omaha Door and Window Company has grown to be the oldest and largest door and window company in the Omaha area for over 66 years, specializing in both new and replacement garage doors, entry doors, replacement windows, siding, gutter protection, and sunrooms. Homeowners and Contractors depend on Omaha Door & Window for a wide variety of quality products, competitive prices, and prompt service. We install, remodel, service, and finance all the products we sell. We also repair many product brands we don’t sell.

Summary

In the role of Residential Garage Door Technician, you will install, maintain, and repair our full offering of residential products including garage doors, entry doors, and more. 

Duties

•  Install products by manufacturer specifications and ensure customer satisfaction with completed work.
•  Maintain inventory on company truck and understand the proper use of all parts, tools, etc. 
•  Basic diagnostic, troubleshooting, and repair of mechanical & electrical failures.
•  Perform preventative maintenance on products.
•  Keep proper documentation of services performed, amounts owed/paid, outstanding items for job completion, etc.
•  Maintain a safe, secure, and healthy work environment both at our warehouse and at job sites.

Requirements

• Must be at least 18 years of age.
• General knowledge of construction, hand tools, electrical, etc. (Mechanical inclination)
• Experience in garage door service/install or similar skilled trade.
• Must possess a valid Driver’s License.
• Must have an accepted MVR to be added to our auto insurance policy.
• Must have dependable & reliable transportation to and from your base office location.

Skills

• Willingness to learn
• Excellent attention to detail
• Customer service-oriented mindset 
• Adaptability to changing work environment 
• Excellent analytical and problem-solving skills
• Ability to work independently and collaboratively in a fast-paced environment
• Strong communication and interpersonal skills

Work Conditions

• Non-climate-controlled environment – will be working in all weather conditions. 
• Frequently walking, standing, bending, climbing ladders, using lift equipment, and lifting up to 50 lbs. 

Benefits

We are proud to offer a robust benefits package to our Team Members, including:

• Competitive hourly pay
• Medical, dental, and vision insurance with multiple plan options 
• Short- and Long-Term Disability
• Employer-paid Life Insurance with buy-up options
• Accident care
• Hospital indemnity
• 401(k) with employer match 
• Generous Paid Time Off (PTO)
• Paid holidays 
• Team member recognition & reward programs 
• Stipends for company uniforms and power tools & specialized equipment
• Annual PPE allowance
• Opportunities for advancement

Core Values 

At ODW, we base our actions on the following core values and request the same from all team members: 

• Teamwork – we operate as a team and succeed together.
• Grit – we have the courage, strength, and character to persevere.
• Sincerity – we are transparent and trustworthy.
• Development – we strive for continuous improvement, both professionally and personally

Third-Party Agency Notice

GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees.

We are an (EOE) Equal Opportunity Employer. 

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