Residential HVAC Diagnostics Specialist

Step into a Day in the Life at Assured Comfort

Assured Comfort, part of the Southern Home Services family, keeps homes comfortable across our community. Picture this: You start your morning reviewing the service queue, greet a homeowner who needs fast help, and dive into diagnostics that keep residential (and occasional light commercial) systems running safely and efficiently. You finish the day knowing your expertise and professionalism made a real difference.

Southern Home Services is a nationwide provider across HVAC, plumbing, and electrical trades. We invest in people who want to grow with an organization that acquires and operates leading service brands across the U.S.

What You’ll Tackle

• Perform tune-ups, adjustments, and repairs on HVAC equipment—air handlers, duct systems, vents, condensate lines, and more.
• Diagnose performance problems and complete service work on residential systems to restore peak operation.
• Guide customers through findings, outline options, and provide professional recommendations that fit their needs.
• Keep work areas orderly, follow safety procedures, and document service details thoroughly.
• Pitch in with related tasks and special projects as needed.

What You Bring

• 3–5+ years of HVAC experience, ideally focused on residential service.
• EPA Certification.
• Valid driver’s license with a clean driving record.
• Advanced troubleshooting and critical-thinking abilities for complex issues.
• Craftsmanship mindset, positive attitude, and pride in quality work.
• Customer-first approach and clear communication with diverse clients.
• Professional presence with the ability to work across all organizational levels.
• Adaptable, team-oriented, and energized by changing priorities.

Physical Demands & Work Environment

• Lift 50 lbs routinely and up to 100 lbs on occasion.
• Climb ladders; enter attics and crawlspaces; navigate tight areas; drive between jobs; and perform pushing, pulling, carrying, and precise hand-tool work.
• Ability to drive.
• Work indoors and outdoors, including attics and crawlspaces.
• Stand, walk, and sit; communicate in person and by phone.
• Use hands for handling materials/controls; reach with arms and hands.
• Regular stooping, kneeling, bending, and crouching.
• Frequent exposure to heat, cold, and weather (wind, rain, ice, snow).

Pay, Perks & Growth

Join a team known for excellence in the industry and build a rewarding career path. We offer training, mentorship, flexible schedules, and opportunities to grow.

• Steady, year-round workload
• Incentive opportunities tied to quality performance
• Weekly pay
• Paid Time Off and paid holidays
• Medical, Dental, and Vision coverage
• Company-matched 401(k)
• Company vehicle provided
• Employee discounts
• Note: Advertised pay reflects base pay plus average SPIFFS/commissions at the location

Compliance & Classification

This is a Non-Exempt position.

Southern Home Services will make reasonable accommodations to allow an employee to perform the essential functions of the job.

Southern Home Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. The policy applies to all employment practices within our organization.