Residential Life and Learning (RLL) supports students as they live independently and in community with others. Our professional and student staff teams achieve this by facilitating intentional opportunities for connection, engagement, leadership, learning, and growth.
What You'll Do:
The Residential Life Coordinator (RLC) is a full-time professional staff member who lives in university housing and is responsible for the day-to-day operation and community development of their assigned residential area(s). Specific responsibilities include:
- Directly supervise student staff (Resident Assistants, Theme and Special Interest Program Assistants, Jumbassadors, and/or Operations Assistants) in supporting communities that foster growth, and developing a living experience that emphasizes shared ownership of a safe and healthy environment for all of its members - Address student behavioral issues, support students of concern, respond to crisis and emergency situations, and serve in an on-call rotation for after-hours support - Facilitate a robust and engaged community experience where students are living, including the development and facilitation of social and educational initiatives
Supervision
Directly supervise student staff, including training and development, shift scheduling, evaluation, and performance management *Participate in student staff recruitment and selection processes *Design and deliver role-related ongoing education, training, and professional development
Community Engagement and Education
Facilitate planning and implementation of programs and community initiatives
Attend residential events and programs to build connection with students
Facilitate meetings and circles with students in assigned residential area(s)
Establish presence in each assigned building through open hours and/or programs
Student Behavior and Student Support
Serve as resource and support for students in assigned residential area(s)
Address student behavior and alleged policy violations through conduct and/or behavior intervention meetings
Serve in on-call rotation, coordinating response and follow up to a range of incidents, some of which are highly complex in nature
Mediate conflicts between students, facilitating discussions that resolve issues and restore relationships
Operational and Logistical Responsibilities
Assess the physical conditions of assigned residential area(s) on a weekly basis to ensure spaces are clean, habitable, safe, and well-maintained
Oversee the opening and closing processes in assigned residential area(s)
Facilitate Health and Safety Inspections for assigned residential area(s)
Allocate, track, and reconcile budget for assigned residential areas(s)
What We're Looking For:
Basic Requirements: Knowledge and experience typically acquired by:
Bachelor's Degree
Prior experience in residential life, fraternity/sorority life, student activities, or related student affairs areas
Commitment to advising, mentorship, and guiding students
Flexibility, approachability, and enthusiasm
Co-curricular experience in educational settings
Demonstrated experience with diverse student populations and commitment to inclusiveness
Self-directed, organized, and strong administrative skills
Ability to live within assigned apartment full-time (12 months)
Superior interpersonal skills
Must pass criminal background check
Preferred Qualifications:
Master's Degree
Experience with student staff supervision
Numbers & Facts
Location
Medford, Massachusetts
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Skills
Accounting Closeunmatched
Administrative Skillsunmatched
Behavioral Interventionunmatched
Budget Managementunmatched
Community Developmentunmatched
Community Supportunmatched
Leadershipunmatched
Mentoringunmatched
On Callunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Program Planningunmatched
Safety/Work Safetyunmatched
Staff Trainingunmatched
Student Conductunmatched
Student Housingunmatched
Training/Teachingunmatched
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