Residential Medication Support Specialist
Full-Time
Pay Rate: $20/hour
Location: Greenfield, MA
Schedule: Mon-Fri 6:30a-2:30p
Position Summary:
The Residential Medication Support Specialist is a direct-care staff role responsible for supporting the safe and compliant management of medications within a residential substance use disorder (SUD) program. This position ensures proper storage, handling, and documentation of medications in accordance with BSAS standards, while assisting clients with medication self-administration as appropriate and coordinating with providers, pharmacies, and program staff.
Key Responsibilities:
- Medication Management:
- Provide training to new staff and cross-trained staff on medication administration, policies, and procedures.
- Work with clients and their providers to coordinate refills, medication changes, and support consults between resident and their provider.
- Provide basic support to clients in understanding their medications (e.g., names, purpose, and common side effects).
- Document orders for new, changed, and discontinued medication.
- Monitor medication storage areas, including documentation of refrigeration temperatures.
- Assist with oversight, documentation, and proper disposal of medications in accordance with program procedures.
- Oversee intake of new medications, verify accuracy against prescriptions, and ensure proper documentation per program procedures.
- Monitors medication being taken by clients.
- Uploads medication sheets to clients' electronic file.
- Document and report any medication errors to a supervisor, and complete internal incident report to submit to the Program Manager.
- Program Operations:
- Respond quickly and effectively to emergency situations.
- Maintain environmental, safety and room checks in accordance with policy and procedure.
- Medication counts at the start and end of each shift.
- Document clear and objective shift, individual and quick notes.
- Maintain strict confidentiality of all client and organizational information in full accordance with applicable federal and state regulations, including HIPAA and 42 CFR Part 2 governing substance use disorder records.
Qualifications:
- High school diploma or GED required.
- Previous experience working with substance addiction population preferred.
- Medication Specialist training certificate approved by BSAS required (or willingness to obtain during orientation), with annual recertification thereafter.
- CPR, First Aid, and Narcan certification required (or willingness to obtain prior to or upon hire).
- Possession of a valid driver's license, held for a minimum of six months, and an acceptable driving record in accordance with agency policy and applicable state regulations is preferred.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With our dedicated staff members, we work together to make a meaningful difference in the lives of others.
Join Us
Join us and become part of a caring community that helps others find joy and purpose. Apply today.
Learn more about ServiceNethttps://www.servicenet.org/ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #JobsThatMatter ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.