Residential Plumbing Repair Technician

Horne Heating and Air Conditioning Inc

Charlotte, NC

JOB DETAILS
SALARY
$30–$50 Per Hour
SKILLS
Apple iPad, Communication Skills, Compensation and Benefits, Customer Experience, Customer Relations, Customer Satisfaction, Customer Support/Service, Driver's License, HVAC, Hand Tools, Identify Issues, Leadership, Life Insurance, Lift/Move 50 Pounds, Maintenance - HVAC, Maintenance - Plumbing, Maintenance Services, On Call, Organizational Skills, Plumbing, Telephone Skills, Water Treatment
LOCATION
Charlotte, NC
POSTED
9 days ago

Residential Plumbing Repair Technician

Location: Charlotte, NC

Employment Type: Full-Time

Schedule: Monday through Friday with a rotating on-call schedule

Compensation: $30.00 to $50.00 per hour based on experience, plus commissions, bonuses, and performance incentives

Annual Earning Potential: $70,000 to $90,000+ | Sign-On Bonus: Up to $5,000 for qualified candidates

Please apply online only. No phone calls, please.

Put Your Plumbing Skills to Work with a Company That Values Quality

Horne Heating and Air Conditioning has been serving homeowners throughout the Charlotte area for more than 40 years, and we''re continuing to grow our residential plumbing team. We''re looking for an experienced Residential Plumbing Repair Technician who enjoys diagnosing problems, delivering lasting solutions, and providing an exceptional customer experience on every service call.

This role is ideal for an experienced plumber who wants year-round stability, the freedom to manage their own service calls, and the opportunity to earn more through strong performance and outstanding customer care.

Why Join Horne Heating and Air Conditioning?

  • Established family-owned company serving the Charlotte community since 1983

  • Consistent, year-round service work

  • Up to a $5,000 sign-on bonus for qualified candidates

  • Performance bonuses, commissions, and additional incentive opportunities

  • Supportive leadership focused on employee success

  • Ongoing technical training and career advancement

  • Positive team culture built on integrity, accountability, and craftsmanship

Compensation and Benefits

  • $30.00 to $50.00 per hour based on experience

  • Annual earning potential of $70,000 to $90,000+

  • Quarterly performance bonuses

  • Company-provided take-home service vehicle

  • Company-issued iPad

  • Paid holidays plus your birthday off

  • Paid time off beginning in your first year

  • Medical, dental, vision, life, and supplemental insurance options

  • 401(k) with company matching contributions

  • Professional development and manufacturer training

  • Employee appreciation events and company gatherings

What You''ll Do

  • Diagnose and repair residential plumbing systems

  • Troubleshoot leaks, water pressure issues, fixtures, piping, and drain systems

  • Service, repair, and replace traditional and tankless water heaters

  • Install and maintain residential water filtration and treatment equipment

  • Explain repair options and recommendations to homeowners in a professional, easy-to-understand manner

  • Complete service documentation accurately and efficiently

  • Maintain a clean, organized, and fully stocked service vehicle

  • Deliver exceptional workmanship while maintaining high customer satisfaction

  • Occasionally assist with light HVAC or mini-split related support when needed

What We''re Looking For

  • At least two years of residential plumbing service experience

  • Strong troubleshooting and repair abilities

  • Experience servicing water heaters, tankless systems, and water treatment equipment

  • Excellent communication and customer service skills

  • Ability to work independently and manage daily service calls

  • Valid driver''s license with an acceptable driving record

  • Ability to lift up to 50 pounds and work in crawlspaces, attics, and outdoor environments

  • Own basic plumbing hand tools

  • Dependable, organized, and self-motivated

  • Willingness to participate in an on-call rotation

  • Desire to continue developing technical knowledge and skills

About Horne Heating and Air Conditioning

Since 1983, Horne Heating and Air Conditioning has earned the trust of homeowners across the Charlotte region by providing dependable HVAC and plumbing services with an emphasis on honesty, professionalism, and long-term customer relationships. We invest in our employees with the training, equipment, and support they need to build rewarding careers.

Our Core Values

  • Honesty

  • Opportunity

  • Recognition

  • Neighborly

  • Empowerment

If you''re an experienced residential service plumber looking for a company that recognizes quality work, rewards performance, and offers long-term career stability, we''d love to hear from you.

Please apply online only. No phone calls, please.

About the Company

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Horne Heating and Air Conditioning Inc