Residential Program Director

A growing human services organization is seeking an experienced Residential Program Director to oversee multiple residential and community-based programs supporting individuals with Intellectual and Developmental Disabilities (IDD).

This is an excellent opportunity for a proven leader with experience managing residential operations, developing high-performing teams, ensuring regulatory compliance, and driving quality outcomes within IDD services.

Responsibilities

• Provide leadership and oversight for multiple residential and community-based programs
• Supervise and develop Program Managers, Residential Managers, and other leadership staff
• Ensure compliance with Medicaid Waiver, HCBS, and applicable regulatory requirements
• Oversee staffing, scheduling, performance management, and employee development
• Monitor program quality, incident management, and service delivery outcomes
• Manage budgets, resource utilization, payroll oversight, and operational performance
• Partner with multidisciplinary teams to support person-centered services and positive outcomes
• Prepare for audits, licensing reviews, and compliance inspections

Qualifications

Required

• Bachelor's degree in Human Services, Psychology, Social Work, or related field
• 5+ years of experience supporting individuals with Intellectual and Developmental Disabilities (IDD)
• 3+ years of supervisory or management experience within residential or community-based IDD services
• Experience managing staff, compliance initiatives, and program operations
• Knowledge of Medicaid Waiver services, HCBS requirements, and person-centered practices
• Valid driver's license and ability to travel between program locations

Preferred

• Master's degree
• Multi-site operational leadership experience
• Experience with dual-diagnosis populations
• Knowledge of Positive Behavior Supports and trauma-informed care
• Experience preparing for regulatory audits and licensing reviews

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Holidays
• Professional Development Opportunities
• Employee Assistance Program

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.