Community Bridges is seeking a full-time Residential Program Manager – Medical to join our team in Northfield.
Founded in 1982, Community Bridges is a nonprofit organization dedicated to advancing the integration, growth, and interdependence of people with developmental disabilities within their communities. We proudly support more than 1,100 individuals and their families throughout the Greater Capital Area by identifying barriers to access and developing creative, person-centered solutions.
In our Medical residences, we support individuals with developmental disabilities and/or complex medical needs requiring consistent daily care, as well as occasional behavioral supports. Individuals maintain structured daily routines, participate in meaningful community activities, and enjoy learning and exploring new experiences.
The Residential Program Manager – Medical oversees all aspects of a certified residential program, ensuring high-quality, person-centered services while maintaining compliance with DMHDS certification standards and agency policies. This role includes operational oversight, staff supervision, and clinical/medical coordination.
Education
Bachelor's Degree preferred
Associate's Degree with three (3) additional years of relevant experience considered
Experience
Minimum of one (1) year working with individuals with disabilities
Minimum of two (2) years of supervisory and administrative experience
Other Requirements
Reliable transportation
Valid driver's license
Proof of automobile insurance
Sign-On Bonus
$1,000 total
$500 paid at hire
$500 paid after 6 months of employment
Sign-on bonuses are for new hires only. Rehires and transfers are not eligible.
Paid Time Off
22 days of PTO annually for full-time employees (40 hours/week)
PTO increases with longevity
No waiting period to use PTO
Insurance & Retirement
Medical, Dental, Vision
403(b) retirement plan with 1% employer match
Employer-paid Life Insurance and Short-Term Disability
Additional Benefits
Mileage reimbursement for approved work-related travel
Paid training at regular hourly rate
Provide individualized support, including direct care, personal care, and skill acquisition
Support individuals in accessing community resources and building social connections
Promote independence, dignity, choice-making, and positive self-image
Assist with personal hygiene and daily living activities as needed
Recruit, hire, train, supervise, and evaluate residential staff
Oversee residential operations, staffing coverage, and documentation
Develop, implement, and monitor program budgets and individual service plans
Ensure compliance with state regulations and agency policies
Coordinate with families, medical providers, and interdisciplinary teams
Attend service plan meetings, staff meetings, and agency trainings
Distribute medications in accordance with He-M 1201
Participate in rotating on-call coverage
Provide direct service coverage as needed
Perform additional duties as assigned
Strong verbal and written communication skills
Ability to advocate for individuals and support self-advocacy
Ability to collaborate with families, team members, and community partners
Team-oriented approach with strong leadership skills
Ability to complete and maintain required certifications (Medication Administration, MOAB, First Aid/CPR)
Basic computer competency
Flexibility to work occasional evenings and weekends
Work Environment
Fast-paced with occasional high-stress situations
Requires flexibility and responsiveness to staffing and program needs
Physical Demands
Ability to lift up to 25 pounds
Frequent standing, walking, and stair use
Ability to push wheelchairs and operate lifts (Hoyer/barrier-free)
Ability to participate in emergency behavioral interventions as trained
Frequent travel during scheduled work hours using personal or agency vehicles
Must maintain a valid New Hampshire driver's license, safe driving record, and adequate insurance
Main Headquarters:Concord
We support individuals across numerous New Hampshire communities, including Allenstown, Andover, Boscawen, Bow, Canterbury, Chichester, Danbury, Epsom, Franklin, Henniker, Hillsborough, Hopkinton, Loudon, New London, Northfield, Pembroke, Pittsfield, Salisbury, Sutton, Warner, Weare, Webster, Wilmot, Windsor, and more.