Residential Project Coordinator - Fairview Heights, IL Office

Job DescriptionCome join our growing home improvement company. We are searching for a high-energy, organized individual with a positive attitude and professional demeanor to work in our Bath, Sunroom, Deck and Roofing Divisions. Located just 12 minutes from the arch Jacob Family Enterprises Inc. is a leader in the home improvement industry in the Metro St. Louis area.Job SummaryThis position exists to assist in ensuring our customers have a seamless and exceptional installation experience with us and are 100% satisfied with their projects. The ideal candidate would have a main focus but be willing to cross-train in order to serve as backup for the other product lines.Job Type: Full-TimePrimary Responsibilities:

• Assist in developing project timelines and schedules.
• Coordinate with clients, designers, and subcontractors to ensure alignment.
• Track deadlines and ensure milestones are met.
• Serve as the point of contact between clients, project managers, and work crews.
• Provide updates to clients regarding project progress changes, or delays.
• Help Manage expectations and resolve minor issues.
• Order materials as needed for each project.
• Track deliveries and help manage inventory.
• Ensure correct materials arrive on time to avoid project delays.
• Maintain project files, contracts, permits, change of specifications, commission changes, and invoices.
• Prepare reports for internal review.
• Assist the Project Manager’s in monitoring the budgets.
• Help track costs to the job and communicate to the Project Manager’s any areas of concern.
• Ensure invoices and receipts are properly processed and submitted.
• Schedule subcontractors and in-housework crews.
• Communicate scheduled projects with the subcontractors.
• Schedule inspections and walk-throughs as needed.

Qualifications & Responsibilities:

• Microsoft Office suite, experience with Access type database management (CRM), QuickBooks.
• Effective communication, customer service, and technical skills
• Positive and energetic personality
• Punctual and reliable
• Possess a genuine desire to exceed customer expectations.
• 2 years of Production Experience in Commercial or Residential remodeling or construction preferred
• Willingness to learn and adapt in a fast-paced environment.

We Offer:

• Positive work environment
• Competitive pay, Simple IRA w/Match
• Paid training
• Bi-Weekly pay
• PTO/Vacation
• Medical, Dental, Vision, Aflac available

Jacob Family Enterprises, Inc. is an equal-opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

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