Job Summary
The Residential Property Manager will manage corporate and third-party residential properties located in the western United States. This Property Manager will work as part of a property management team, providing back-up support for other property managers, as well as office administrative support as needed.
Essential Functions
- Negotiate, and maintain residential leases.
- Market available properties through advertising, networking, showings, and other media to maximize occupancy of the property portfolio.
- Process tenant applications.
- Arrange for tenant turnover repairs and other cleanup required to comply with lease agreements, and to maintain marketability of the property.
- Maintain and follow operating and capital expenditure budgets.
- Review the financial performance of properties and provide reports to owners as required.
- Maintain excellent relations with tenants and clients.
- Direct bookkeeping activities to insure that all rents, charges, and fees are collected on a timely basis, and that scheduled rent increases are reviewed and implemented.
- Support direction from Operations to include security, maintenance, grounds keeping, custodial, and other services as required.
- Insure that all required maintenance and repairs are identified, scheduled, and completed through the work order process.
- Routinely provide a physical inspection and review of properties and maintain personal contact with tenants. Travel to remote locations as may be necessary to fulfill these duties.
Additional Functions
- Show other residential properties to prospective tenants in support of other property managers.
- Provide administrative backup to office staff as may be required, including staffing the front desk.
- Be available on an on-call basis for after-hours response to tenant and property emergencies.
Working Conditions & Physical Requirements
- Duties are generally performed indoors in an office setting, however extended periods of work in a variety of interior and exterior settings of managed properties will be required.
- Duties require extended periods of sitting, standing, talking or listening, and using hands to operate office and computer equipment or tools.
- Duties will require occasional airline travel, and frequent operation of a motor vehicle.
- Duties require occasional periods of lifting or carrying items, reaching with hands and arms, and stooping, kneeling or crouching.
- Weights up to 40 pounds may be encountered.
- Duties may require occasional climbing of ladders and working at heights in excess of ten feet above floor level.
- Vision requirements include close vision and ability to adjust focus for reading and processing paperwork, operating computers, and using office equipment.
- Duties will include exposure to certain cleaning and office equipment-related chemicals and compounds, as well as exposure to certain operating office equipment.
- Duties will include exposure to potentially hazardous conditions around construction, equipment maintenance, and moving machinery and equipment.
- Noise levels are typically moderate, but may be extreme when exposed to construction and maintenance environments.
Required Knowledge and Skills
- Must be very proficient in operating personal computers, and applications such as Microsoft Word, Excel, Outlook, and Internet Browsers.
- Must be able to accurately and productively handle and process monetary transactions.
- Must be able to perform math at the algebraic level.
- Must be able to read, write, and speak English at a college level. Must be able to communicate clearly both orally, and in writing.
- Must be able to interact with employees, tenants, potential tenants, clients, and contractors in a friendly and professional manner.
- Must be able to maintain an even temperament in potentially heated situations, and work closely with other employees in a friendly and professional manner.
- Must have demonstrated skills at reading and understanding financial statements, and understanding and applying concepts of business finance and economics.
- Must possess a valid driver’s license.
- Must be licensed for property management in South Dakota.
Required Experience and Education
- Certificate of Higher education
- South Dakota Property Management License or ability to obtain one.
- Experience in the real estate profession is preferred.
Other Desired Experience, Education, and Qualifications
- BOMA certification as a property manager.
- Bachelors of Business Administration degree from accredited institution.