Residential Remodel Project Manager - Bilingual

Phillips Home Improvements
  • Allen, Texas
    6 days ago

    Job Description

    Description

    Residential Remodel Project Manager - Bilingual

    Department: Production
    Employment Type:
    Full-Time
    Compensation Range:
    $43,000 base salary + commissions + performance incentives
    Location:
    Field 

    Do you like taking ownership, keeping projects organized, and making sure the details are handled the right way?

    Do you want your pay to reflect your results?

    Tired of being asked to blur ethical lines?

    Want to join a 2026 Best Place to Work in Dallas-Fort Worth?

    If you’re answer is yes,

    We’re looking for a bilingual Project Manager who can confidently lead crews, communicate with homeowners, solve problems in the field, and drive projects from job start through final collection.

    Role Overview

    As a Residential Remodel Project Manager, you’ll manage residential remodeling projects from start through completion and collection.

    You’ll coordinate crews, protect project budgets, maintain clear communication with homeowners, inspect quality throughout production, complete strong punchouts, and create a five-star customer experience.

    This is a field-based role for someone who enjoys structure, accountability, problem-solving, and seeing a project completed the right way.

    Key Responsibilities

    • Manage residential remodeling projects from job start through completion and collection.
    • Review scopes with Sales and crews before work begins.
    • Lead job starts, regular project checks, and final punchouts.
    • Keep projects within their established budgets and moving toward completion.
    • Communicate proactively with homeowners and manage expectations throughout the project.
    • Hold crews accountable to scope, workmanship, schedule, and quality standards.
    • Resolve project and customer concerns quickly and professionally.
    • Collect final payment within 48 hours of project completion.
    • Maintain accurate CRM notes, exit reports, QA documentation, and before-and-after photos.
    • Identify appropriate add-on sales opportunities.
    • Ask homeowners for permission to place yard signs and support radius marketing efforts.
    • Request five-star reviews from satisfied homeowners at project completion.

    Outcomes & Success Metrics

    Winning in this role means consistently producing these results:

    • Budget Performance: 100% or better
    • Monthly Revenue Produced:
      • Minimum: $84,000
      • Target: $125,000
      • Elite: $167,000
    • Final Collection: Within 48 hours of completion
    • Positive Reviews from Approved Platforms
      • Minimum: 10% of projects
      • Target: 15% of projects
      • Elite: 20% of projectd

    Personality Fit

    The right person is structured, confident, and detail-oriented.

    You like having clear systems to follow, but you can also make decisions when problems arise in the field. You communicate clearly, stay calm under pressure, and are comfortable holding both yourself and others accountable.

    You notice details others miss. You follow through on commitments. And you understand that managing a project means managing both the work and the homeowner’s experience.

    You’re a Great Fit If You…

    • Are bilingual in English and Spanish.
    • Have residential remodeling, home improvement, construction, or field project management experience.
    • Enjoy leading crews and holding clear standards.
    • Are organized enough to manage multiple active projects and deadlines.
    • Communicate confidently with homeowners, crews, Sales Representatives, Expediters and internal team members.
    • Are comfortable managing budgets, collections, documentation, and quality control.
    • Can make sound decisions when plans change or problems arise.
    • Use technology comfortably, including CRMs, photos, mobile apps, email, and text.
    • Take ownership instead of waiting for someone else to solve the problem.
    • Want your performance to be measured by results.

    This Role Is NOT for You If You…

    • Avoid difficult conversations with crews or homeowners.
    • Struggle with details, paperwork, CRM notes, or documentation.
    • Wait until problems become urgent before communicating.
    • Need constant direction to keep projects moving.
    • Are uncomfortable discussing money or collecting payment.
    • Prefer to stay in the office rather than regularly visiting active job sites.
    • Blame Sales, crews, customers, or the office when something goes wrong.
    • Believe completing the physical work is enough, regardless of the customer experience.

    What We Offer

    • $43,000 annual base salary, paid weekly.
    • Project-based commissions tied to performance.
    • Monthly and annual performance incentive opportunities.
    • Additional earning opportunities through approved add-on sales.
    • Clear systems, expectations, and measurable performance standards.
    • Training and coaching to help you succeed in the role.
    • A performance-driven environment where ownership, quality, communication, and customer experience matter.

    How to Apply

    If you take pride in running organized projects, leading people well, solving problems, and creating a customer experience worth five stars, we want to hear from you.

    Apply now and include a short message telling us why this role caught your attention and what experience has prepared you to manage residential remodeling projects successfully.

    Equal Opportunity Employer:
    We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.



    Requirements

      • Clean driving record and TX license
      • Ability to pass a background check, drug test and MVR check
      • Ability to lift 50 pounds and climb ladders to inspect gutters
      • 18 years old or older
      • Live within 25 miles of our offices at 204 S. Ash Drive, Allen, TX 75002
      • Speak both English and Spanish fluently
      • Tech Savvy


    Benefits
      • Paid Vacation
      • Paid Sick Leave
      • Paid Maternity and Paternity Leave
      • Paid Holidays
      • Health Insurance (60% premium paid for the employee; 35% for dependents)
      • Dental Insurance
      • Vision Insurance
      • Short-Term Disability Insurance (50% premium paid for the employee)
      • 401K Retirement Account with up to 2.4% Matching
      • Award-Winning Culture - 2026 Best Places to Work Winners!
      • Weekly Pay
      • Incentive Pay - Earn What You're Worth!
      • Monthly Company Lunches and Quarterly Team Building Events!

    Numbers & Facts

    LocationAllen, Texas

    Skills

    • Background Investigationunmatched
    • Budget Managementunmatched
    • Budgetingunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Constructionunmatched
    • Customer Experienceunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Dental Insuranceunmatched
    • Documentationunmatched
    • Driver's Licenseunmatched
    • English Languageunmatched
    • Follow Throughunmatched
    • Lift/Move 50 Poundsunmatched
    • Marketingunmatched
    • Metricsunmatched
    • Mobile Applicationsunmatched
    • Multilingualunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Project/Program Managementunmatched
    • Quality Assuranceunmatched
    • Quality Controlunmatched
    • Quality Metricsunmatched
    • Remodelingunmatched
    • Salesunmatched
    • Spanish Languageunmatched
    • Team Buildingunmatched
    • Time Managementunmatched
    • Up-Sellingunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder