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Client Services Jobs in Washington, DC

Residential Service Coordinator

SOME

Washington, DC

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JOB DETAILS
SALARY
$23.54–$24.89 Per Year
SKILLS
Affordable Housing, CPR Certification, Case Management, Community Development, Community Programs, Community and Social Services, Diversity, Financial Literacy, First Aid, Healthcare, High School Diploma, Higher Education, Homeless Services, Lift/Move 20 Pounds, Maintenance Services, Needs Assessment, Organizational Skills, Physical Demands, Psychiatry and Mental Health, Quality Metrics, Social Work, Substance Abuse, Willing to Travel
LOCATION
Washington, DC
POSTED
Today
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in Washington, DC, helping them break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help transform the lives of individuals and families, their communities, and the systems and structures that affect them.

Our more than 30 programs throughout the district provide comprehensive services that lead to mental and physical health, continued sobriety, job training, living-wage employment, and affordable housing. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.

Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $23.54 to $24.89 and may be commensurate with experience.

The Service Coordinator provides case management support to residents and guides them to assist residents with actively solving daily challenges and increase personal development.

Bedford Falls provides long-term housing to 75 adults and is located on 50th Street in SE Washington, DC.

Schedule: Monday, Tuesday, Thursday, Friday 8:30 am - 5:00 pm; Wednesday 9:30 am - 6:00 pm. (40 hours per week)

Required: High School Diploma; 5 - 8 years' experience in social services and/ or working with the homeless or substance abuse and mental illness. Experience with Motivational Interviewing is a plus!

Required License/Certification: CPR/First Aid

Expected Contributions/Case Management/Community Development/Program Admin:
  • Provide ongoing case management and referrals to residents as needed, utilizing the strength-based approach to individualize care
  • Perform intakes and annual assessments, such as psychosocial and career assessments, and know how to incorporate findings into case management services. Utilize MET during consultations and a strength-based approach.
  • Assist residents with observed and reported concerns regarding sobriety, mental health, physical health, etc.
  • Assist residents in obtaining job training, higher education, employment, money management, financial literacy, and other supportive services
  • Assist the team in developing and coordinating activities, educational groups, and various community events for adults
  • Identify resources and presenters to assist in activities
  • Record unusual incidents, problems, violations of house guidelines, and maintenance repairs; submit incident reports as required
Knowledge, Skills, and Abilities Required:
  • Knowledge of principles, methods, and procedures for motivational enhancement interviewing.
  • Knowledge of principles and processes for providing customer and individualized services. This includes understanding residents' needs, meeting quality service standards, and evaluating satisfaction.
  • Ability to be sensitive to diverse backgrounds and set aside personal opinions and implicit biases. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  • Ability to effectively document residents' progress toward goals electronically
  • Ability to educate and teach residents how to access and utilize community resources
  • Ability to perform and complete an accurate resident assessment and effectively document residents' progress toward goals.
  • Ability to set professional boundaries

Reports To: Program Manager

Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing before or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.

Physical Demands: Must be able to lift to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site

To Apply: Go to our career page at click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.

SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.

SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org. This contact information is specifically for accommodation requests and does not pertain to application status inquiries.

To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.

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