We are a growing, customer-focused HVAC company serving the Springfield, Missouri area. Our mission is to deliver reliable comfort solutions with exceptional service. We take pride in our team culture, professionalism, and commitment to doing the job right the first time.
Position Summary
We are seeking a skilled and customer-oriented Residential HVAC Service Technician to join our team. This role requires a strong balance of technical expertise and customer service skills, as you'll be diagnosing, repairing, and maintaining residential HVAC systems while providing a top-tier experience for homeowners.
What You'll Do
Diagnose, repair, and maintain residential HVAC systems (heating, cooling, and ventilation)
Communicate clearly with customers about issues, solutions, and pricing
Provide recommendations for system improvements, repairs, or replacements
Deliver outstanding customer service on every call
Maintain accurate service records and documentation
Ensure all work complies with safety standards and company procedures
Participate in on-call rotation as needed
What We're Looking For
2+ years of residential HVAC service experience (preferred)
Strong troubleshooting and diagnostic skills
Excellent communication and customer service abilities
EPA Certification (required)
Valid driver's license with a clean driving record
Ability to work independently and as part of a team
Comfortable explaining technical concepts to non-technical customers
Clean and Clear Background Screening
Preferred Qualifications
Experience with a wide range of HVAC systems and brands
Customer Service Experience
Sales experience in a service environment
What We Offer
Competitive pay based on experience
Performance-based bonuses
Company vehicle
Health benefits
Paid time off and holidays
Ongoing training and professional development
Supportive team environment with growth opportunities
Company Provided Uniforms
Why Join Us?
We believe great technicians are more than just skilled-they're trusted advisors to our customers. If you take pride in your work, enjoy helping people, and want to grow your career in HVAC, we'd love to hear from you.
Numbers & Facts
Location
Springfield, MO
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Driver's Licenseunmatched
Environmental Protection Agency (EPA)unmatched
HVACunmatched
Health Insuranceunmatched
Identify Issuesunmatched
Maintenance - HVACunmatched
Maintenance Servicesunmatched
On Callunmatched
Pricingunmatched
Record Keepingunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Salesunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Technical Supportunmatched
Training/Teachingunmatched
Vision Planunmatched
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