Residential Service Manager - Clarinda on the Park

Empowered to shine

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. 

Our Team

Our Leaders take pride in where they work and their ability to make a real difference. Working across different functions at Benetas, our Leaders have the space to create change and support new ways of working as we continue to digitise our operations. Our Operational Leaders feel heard and are recognised for their contributions, supported by progressive and empathetic Senior Leaders in a culture that values respect, authenticity and connection. There's plenty of opportunities to broaden skill sets and advance careers, while making a positive difference in the lives of older Victorians.

The Role

We are looking for an experienced Residential Services Manager for our home Clarinda on the Park, in Clarinda, home to 78 residents. This picturesque home boasts thoughtful interiors, well‑maintained gardens, low staff turnover and a great workplace culture.

This is a maximum term contract from 23 November 2026 to 12 January 2027, ideal for an experienced leader who can step in confidently and maintain high standards of care, compliance and team engagement during this period.

• Manage and lead a diverse team of employees and volunteers
• Respond quickly and effectively to issues including employee management, client complaints and serious incidents
• Facilitate the effective use of quality and risk management information systems
• Maintain financial performance targets including occupancy levels, AN-ACC management and budget outcomes
• Implement relevant legislative and policy changes to maintain appropriate aged care standards
• Foster and develop effective relationships with residents, their families, staff and volunteers

About you

To be successful in this role you will need:

• Management experience in an aged or health care setting and current registration as a Registered (Division 1) Nurse with AHPRA
• Experience with Aged Care legislative framework, including compulsory reporting requirements
• Experience with the Aged Care Quality Standards and Accreditation Frameworks and requirements or similar
• Knowledge of the Australian National Aged Care Classification (AN-ACC), including its impact on business outcomes and a sound understanding of Occupational Health and Safety regulations
• A passion for providing high quality service and continuous improvement to achieve results
• Ideally living locally within 45 minutes of the home
• Have or can obtain a NDIS Worker Screening Clearance, and to pass a Key Personnel Assessment

Why Benetas?

• Not for profit salary packaging up to $18,550 per annum - reduce tax and increase your take home pay
• Career Progression – Internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs + our own Scholarship program
• Recognitions and Awards – celebrate your achievements with peer and Benetas recognition programs

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.

Interested in developing a career with Benetas, APPLY NOW!

Applications are reviewed and shortlisted on a rolling basis, and the position may be filled before the ad closes.