Residential Specialist

Company Overview:

Services for the UnderServed (S:US) envisions a city where everyone has a roof over their head, is healthy, productive and can enjoy the social connections that create a life of purpose. Founded in 1978, S:US works with tens of thousands of individuals and their families every year to create pathways to rich and productive lives by offering housing, employment, skills-building, treatment, and recovery services.

 

Position Overview:

The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.

Key Responsibilities:

• Conduct regular scheduled rounds to ensure safety and residents’ wellbeing
• Enter activity log information and shift notes in a timely fashion and accurate manner.
  Complete necessary admissions paperwork
• Assist in escorting residents to services and activities outside of the facility, such as clinics,
• income maintenance centers and housing referral
• Meet with Shift Supervisor for individual and group supervision
• Planning, implementing and/or researching self-care and other social activities for residents
• conduct Resident Support groups
• Meet with case managers on regular basis to assist in assigned tasks
• Provide initial orientation to program
• Provide administrative support in areas of office coverage, telephone and clerical work, food
• services
• Understand and follow emergency procedures, including fire drills
• Perform other duties as assigned by Shift Supervisor and Program Director
  Attend job related trainings and agency meetings as necessary
• Provide meal coordination

Requirements:

• Assocaite Degree in Human Services or High School Diploma or GED with 3+ years’ social service experience
• F-02 certification (Required for family shelters only)
• A security license is mandatory but may be obtained within 6 months if hired.
• Effective written and oral communication skills
• Proficiency with computer-based programs, typing skills
• Must be able to lift to 15 lbs.
• F80 (Required for family shelters only)
• Basic First Aid
• Naloxone certification
• Valid driver’s license and bilingual communication preferred.
• Food Handler license preferred 

Pay Range: USD $34,584.80 - USD $40,000.00 /Yr.