Resolution Associate, Level I (Claims Trainee)

Gallagher

East Hartford, Connecticut(remote)

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Analysis Skills, Claims Management, Claims Processing, Communication Skills, Customer Support/Service, High School Diploma, Industry Standards, Leadership, Problem Solving Skills, Process Improvement, State Laws and Regulations, Team Player, Time Management
LOCATION
East Hartford, Connecticut
POSTED
6 days ago
Introduction:
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
Overview:

Are you interested in an Entry-Level Claims position? We're currently looking for someone who has a passion to provide outstanding administrative, claim and customer support. Do you love learning how things work and being part of a team with shared goals? You may be an excellent fit for this exciting role!

  • Location: This role is fully in office for first year and then to a hybrid schedule
How you'll make an impact:
  • Make a difference by communicating effectively with claimants and clients to build relationships and make connections.
  • Accurately set reserves, make payments and document file activity by working with clients, claimants, vendors, field personnel and other internal or external resources.
  • Provide fair, equitable and timely claim disposition, consistent with our standards.
  • Use analytical skills to make decisions and resolve issues inherent in handling claims.
About you:

REQUIRED QUALIFICATIONS:

  • High School Diploma or GED
  • Minimum of 1 years related experience required
  • Appropriately licensed and/or certified in all states in which claims are being handled
  • Knowledge of claims investigation, settlement procedures, applicable state laws and accepted industry standards and practices
  • Computer experience with related claims and business software.

 

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Compensation and benefits:

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

About the Company

G

Gallagher

Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.

Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Insurance
FOUNDED
1927
WEBSITE
https://www.ajg.com/