Resource Advisor: LNA Navigator

Are you passionate about helping Vermonters connect to healthcare careers?

CCV is seeking a motivated and community-focused resource advisor to join the Vermont LNA Training Hub in the role of LNA Navigator. In this role, you will provide direct advising and support to prospective LNA students, incumbent workers, and the broader long-term care workforce across the state. 

Preferred candidates will have direct experience in an education, healthcare, or human services setting. We are looking for someone with a demonstrated ability to build trusting relationships with individuals from diverse backgrounds and a willingness to learn. This is a grant-funded, statewide role requiring travel.

Job Summary:

Under the direction of the LNA Training Hub Coordinator, the LNA Navigator provides direct support to prospective and current LNA students, incumbent LNAs, and the broader LNA workforce across Vermont. This position directs prospective students to appropriate LNA training programs and resources, develops individualized career pathways, and supports trainee retention through advising and wrap-around services. The LNA Navigator supports outreach and assessment activities, and contributes to the operations of the Vermont LNA Training Hub at the Community College of Vermont.

This is a one-year grant funded position with the possibility of extension pending continued funding.

This position can be located at any CCV academic center in Vermont.

Essential Functions

Student Navigation and Career Pathway Support

• Provide direct career advising services to prospective LNA students and the existing LNA workforce; assess individual needs, interests, and barriers and connect individuals to appropriate training programs, financial supports, and community resources.
• Develop and maintain individualized career pathway plans for LNA students; support retention through ongoing check-ins, problem-solving, and referral to additional services as needed.
• Coordinate and facilitate one-on-one and small group advising sessions on topics including LNA career ladders, training program options, Vermont DAIL licensing requirements, financial aid opportunities, and professional development pathways.
• Support prospective students in understanding and accessing financial aid, non-degree grants, incumbent worker funding, and other available supports; make referrals to CCV academic advising and student services as appropriate.
• Track advising contacts and service delivery outcomes; prepare required data reports and contribute to grant performance measurement.

Outreach, Inventory, and Hub Program Support

• Support the Hub Coordinator in conducting a statewide inventory of LNA training programs, including gathering data on duration, format, populations served, pass rates, clinical partnerships, cost structures, and available participant supports.
• Assist in conducting a gap analysis and needs assessment of LNA programming, funding models, and eldercare best-practice curriculum availability across Vermont.
• Assist with outreach to healthcare employers, training providers, long-term care facilities, home health agencies, and Adult CTE programs to build and maintain the Hub’s partner network.
• Support planning and logistics for regional healthcare summits and community engagement events; assist in capturing and synthesizing findings for use by the Hub Coordinator and Advisory Committee.
• Assist in coordinating workforce readiness programming, pre-training support services, and community outreach activities designed to prepare prospective students for successful participation in LNA training.
• Maintain and regularly update the centralized statewide LNA Training Hub website and searchable training database to ensure accurate, accessible, and current information regarding LNA education and workforce resources throughout Vermont.
• Support coordination of the lending library of specialized training equipment; assist with tracking inventory and processing partner requests.
• Assist in coordinating statewide professional development opportunities for LNAs, LNA instructors, and healthcare partners, including logistics, participant communication, and event support.

Supervisory Responsibility: None

Supervision Received: Direction is received from the LNA Training Hub Coordinator

Minimum qualifications (Education, Experience, Knowledge, Skills and Abilities)

Education and Experience: Bachelor’s degree in a health-related field or human services discipline plus two to four years of experience in healthcare, workforce development, student advising, or a related field. Current or prior LNA certification or experience in a long-term care or community health setting preferred. A combination of education and experience from which comparable knowledge and skills are acquired will be considered.

Knowledge, Skills and Abilities:

• Knowledge of Vermont LNA training requirements, and the long-term care workforce landscape.
• Strong general advising and counseling skills, including ability to assess individual needs and connect clients to appropriate resources.
• Ability to communicate effectively with prospective students, LNA trainees, healthcare employers, and a wide variety of partner agencies and organizations.
• Knowledge of financial aid options, workforce funding, and non-degree grant programs applicable to LNA and healthcare career pathways.
• Strong organizational skills and attention to detail; ability to manage a caseload and maintain accurate records.
• Proficiency in data tracking and basic reporting; comfort with databases and technology platforms.
• Ability to work independently and collaboratively in a fast-paced, grant-funded environment.
• Commitment to equitable access to education and healthcare careers; experience serving rural, low-income, or underrepresented populations preferred.
• Knowledge of adult learner support and workforce navigation.
• Ability to collect, analyze, and report participant outcome data.
• Ability to build collaborative relationships with community organizations and healthcare employers.
• Ability to coordinate multiple outreach and participant support activities simultaneously.

Physical Requirements: Duties performed causes light fatigue of eyes, fingers, or other faculties as a result of repetitive motion and/or long periods of standing or sitting. Duties require little physical effort in work with light to moderate (up to 25lbs) easy-to-handle materials.

Working Conditions: Job is performed in general office or comparable working area with many and frequent distractions such as noise and interruptions. Work schedule will include some evening and weekend hours, and some travel to CCV academic centers and partner sites throughout Vermont.

This general outline illustrates the type of work which characterizes the job classification. It is not an all-encompassing statement of the specific duties, responsibilities and qualifications of individual positions assigned to the classification.

Scheduled Hours Weekly:

40

Budgeted Wage for this Position:

This position is budgeted at $47,240 per year. This is a one-year grant funded position with the possibility of extension pending continued funding.

Exempt Status:

Exempt

Grade:

G12

Job Posting Responsibilities:

Unit Determination:

Non Bargaining - Administrators