Resource Coordinator

What is PACE?

At Piedmont Health Senior Care, we are dedicated to enhancing the lives of seniors in our community through our Program of All-inclusive Care for the Elderly (PACE). We help seniors maintain their independence and continue living at home for as long as possible. We achieve this by offering comprehensive, personalized healthcare and related services, all tailored to the unique needs and aspirations of each senior we serve.

Our approach is unlike any other healthcare plan! PACE emphasizes a participant-centered strategy, focusing on providing the right care and services that best support each participant's unique needs and goals. We integrate and coordinate all aspects of care, leveraging a team of dedicated doctors, nurses, therapists, dieticians, and other specialized professionals who work together as a care team to manage and address the complete health needs of each.

Job Title - Resource Coordinator 

Department - PACE

Reports to - PACE Team Director 

Benefits - 

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• CME (Continuing Medical Education)

About Position:

• Work Location: 1214 Vaughn Rd, Burlington, NC 27217 (Piedmont Health SeniorCare in Burlington)
• Schedule: Monday through Friday, 8:00am to 5:00pm

Job Summary - The Resource Coordinator provides case management support to participants. It also provides administrative support for participant transitions, clinical appointments, and medical records. This position orders and tracks incontinence supplies for participants. 

Qualifications -

Education/Experience: Bachelor’s degree in social work, human relations or human services, or high school degree with three years direct work experience with Medicaid and/or elderly populations. One year of experience with the frail or elderly preferred.

• Analytical thinking and problem solving ability
• Excellent interpersonal, oral and written communication skills
• Meet a standardized set of competencies for the position description established by the PACE organization and approved by CMS before working independently

Licensure, Registry or Certification Required: Valid NC driver’s license and a reliable vehicle.

Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. 

Pay Range: $17.85/Hourly - $23.99/Hourly (commensurate with years of experience)

EEO Statement

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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