Resource Coordinator- Weekend

Customer Service Associates
  • OH
  • Remote
    30+ days ago

    Job Description

    Remote Weekend Travel and Resource Coordinator

    Location: Remote

    Schedule: Part-Time

    Are you a detail-oriented, friendly, and responsible professional?

    We need a resource coordinator to support our traveling team of Nurse Educators and coordinate project planning with our client. We need someone focused on details, organized, and motivated to help others in times of challenging travel conditions. Our ideal candidate is committed to excellent professional interpersonal interactions with our team, and our valued client. This is a remote role requiring a quiet home office space in which to focus on the needs of our staff.

    About the Role

    As part of EMSAR's Clinical Solutions team, you will work with an existing team of Resource Coordinators to support our traveling team of nurses, and coordinate with our client Philips Healthcare. Your responsibilities will include:

    • Being prompt to respond to emergency requests for travel planning assistance
    • Liaising with our client to communicate travel and project logistics and plan alterations
    • Supporting team with organizing expense receipts, and data entry into Sales Force and Service Max systems
    • Managing travel itineraries, and finding lodging, flights and car rental options for team members as needed
    • Coordinating schedules and communicating project details to team members
    • Managing staff's time off and availability calendars to staff projects appropriately
    • Performs additional duties as needed and/or assigned by the supervisor/manager

    Minimum Qualifications

    • Outstanding interpersonal and written communication skills
    • Proficient in Microsoft Office Suite (Outlook, Excel, Word, SharePoint, Teams) and cloud-based software
    • Understanding customer requirements and ability to assist with the coordination/interface with cross-functional teams
    • High School Diploma or Equivalent (associate degree or bachelor's Preferred)
    • 1-3 years' call center and/or customer service experience

    Work Environment & Physical Demand

    • Ability to sit, stand, and perform computer-based tasks for extended periods
    • Must meet required background and drug screenings

    Availability & Schedule.

    This is a fully remote weekend position:

    • Flexible schedule; candidate may choose either three shifts/week or four shifts/week (benefit eligible)
    • Requirement to work every Saturday, Sunday, and Monday with an additional shift being optional

    What We Offer

    This position is benefit-eligible for staff maintaining an average of 30 hours per week:

    • Disability
    • Health/dental/vision Insurance
    • Life insurance

    401(k) and additional benefits

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. EMSAR retains the right to change or assign other duties to this position.

    EMSAR is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, gender, marital status, pregnancy, age, physical or mental disability, genetic information, military service status, or any other basis protected by federal, state or local law.

    This Employer participates in E-Verify, a service of DHS and SSA.

    Numbers & Facts

    LocationOH (
    Remote
    )

    Skills

    • Call Centersunmatched
    • Car Rentalsunmatched
    • Cloud Computingunmatched
    • Communication Skillsunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Dental Insuranceunmatched
    • Detail Orientedunmatched
    • Emergency Responseunmatched
    • Healthcareunmatched
    • High School Diplomaunmatched
    • Interpersonal Skillsunmatched
    • Logisticsunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft SharePointunmatched
    • Microsoft Wordunmatched
    • Nursingunmatched
    • Organizational Skillsunmatched
    • Project Planningunmatched
    • Project Scheduleunmatched
    • Project/Program Coordinationunmatched
    • Salesunmatched
    • Team Buildingunmatched
    • Team Playerunmatched
    • Travel Planningunmatched
    • Vision Planunmatched
    • Writing Skillsunmatched

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