Resource Manager

Department: Operations

Reports To: Operations Manager / General Manager

Position Summary

The Resource Manager is responsible for planning, coordinating, and optimizing the deployment of field personnel across industrial maintenance, mechanical, shutdown, and capital projects. This role ensures the right employees are assigned to the right projects based on skill set, certifications, availability, customer requirements, and project schedules. The Resource Manager works closely with project managers, superintendents, recruiting, and customers to maintain workforce efficiency while supporting project success and employee development.

This position requires excellent organizational skills, the ability to manage changing priorities, and strong communication with both field personnel and management.

We offer a comprehensive benefits package that includes company-sponsored health, dental, and vision insurance with employer contributuions, 401(k) retirement plan with company match, a company provided vehicle or vehicle allowance, paid time off, and opportunites for proffessional growth.

Essential Responsibilities

• Coordinate the daily and long-term scheduling of craft professionals, supervisors, and field personnel across multiple job sites.
• Balance workforce utilization to maximize productivity while minimizing downtime and overtime.
• Collaborate with Project Managers and Superintendents to forecast labor requirements for upcoming projects, shutdowns, and turnarounds.
• Monitor staffing levels and proactively identify workforce shortages or surpluses.
• Partner with Human Resources and Recruiting to identify hiring needs and onboard new employees.
• Maintain employee skill matrices, certifications, licenses, and training records to ensure qualified personnel are assigned appropriately.
• Ensure compliance with customer-specific requirements, safety standards, and company policies before assigning employees to projects.
• Coordinate travel, lodging, and mobilization logistics for field personnel when required.
• Track employee availability, PTO, rotations, and project completion dates.
• Assist with workforce planning during outages, emergency callouts, and scheduled maintenance events.
• Communicate schedule changes promptly to project teams and field employees.
• Generate reports related to workforce utilization, staffing forecasts, labor availability, and project assignments.
• Support employee development by identifying training opportunities and career progression within the organization.
• Maintain accurate records within workforce management and scheduling software.
• Build positive working relationships with customers, project teams, and employees to ensure staffing needs are met efficiently.

Qualifications

• Associate or Bachelor’s Degree in Business, Construction Management, Industrial Technology, Human Resources, or related field preferred.

• 5+ years of experience in industrial staffing, workforce planning, talent acquisition, or project coordination, with a proven ability to support labor demands for industrial construction, mechanical contracting, and maintencnace operations.

• Experience supporting industrial facilities such as:

• Manufacturing

  • Chemical plants
  • Pulp & Paper
  • Power generation
  • Food processing
  • Marine or port operations

• Strong understanding of industrial craft positions including:- Millwrights

  • Pipefitters
  • Welders
  • Mechanics
  • Ironworkers
  • Electricians
  • Laborers

• Experience coordinating shutdowns, outages, or turnaround staffing is highly preferred.

Required Skills

• Excellent organizational and time management skills
• Strong problem-solving and decision-making abilities
• Ability to prioritize multiple projects in a fast-paced environment
• Exceptional communication and interpersonal skills
• Proficiency with Microsoft Office Suite, particularly Excel
• Experience using scheduling, ERP, HRIS, or workforce management software
• Ability to analyze labor data and staffing trends
• Strong customer service mindset
• Ability to maintain confidentiality and professionalism

Physical Requirements

• Primarily office-based with occasional visits to industrial job sites.

• Ability to sit for extended periods while working on a computer.

• Ability to travel to customer locations and project sites as needed.

• Must be able to work outside normal business hours during plant outages or emergency staffing situations.

Key Performance Indicators (KPIs)

• Workforce utilization rate
• Project staffing accuracy
• Time-to-fill open field positions
• Overtime management
• Employee retention
• Schedule adherence
• Customer satisfaction
• Project labor readiness
• Compliance with training and certification requirements

Preferred Attributes

• Strong leadership and relationship-building skills
• Ability to remain calm under pressure and adapt to changing priorities
• Detail-oriented with excellent follow-through
• Collaborative team player who can influence across departments
• Self-motivated with a proactive approach to workforce planning
• Commitment to safety, quality, and operational excellence

This role is ideal for someone who enjoys coordinating people and projects, solving staffing challenges, and ensuring that skilled industrial maintenance professionals are deployed efficiently to meet customer demands while supporting operational success.

You should be proficient in:

• Leadership / People Management
• Bachelor's Degree
• Human Resources
• Recruiting
• Scheduling Experience