Resource Planner

Summary:

Work Mode: Hybrid (3x/week onsite in Montreal)

Responsibilities:

• Execute day-to-day workforce and resource management transactions, including hiring, internal moves, onboarding/offboarding, and vendor-related requests.
• Support staffing plan updates and headcount tracking in line with approved budgets and plans.
• Coordinate with managers and business partners to ensure requests are reviewed and approved in accordance with company policies.
• Maintain accuracy and consistency of workforce data across systems of record.
• Identify, investigate, and resolve data discrepancies, exceptions, and incomplete workflows.
• Support governance processes by maintaining trackers, documentation, and audit-ready records.
• Produce standard workforce reports and recurring analyses (e.g., headcount, hiring activity, vacancies).
• Support ad-hoc data requests with clear, well-structured output.
• Ensure reporting is timely, accurate, and presented in a consistent format.
• Act as a reliable point of contact for day-to-day workforce and resource planning questions.
• Partner closely with Divisional management to ensure accuracy of strategy.
• Communicate clearly and professionally with stakeholders across regions and seniority levels.
• Follow established processes and contribute ideas for improving efficiency and data quality.
• Support adoption of centralized workforce reporting fostering standardized ways of working.
• Escalate issues appropriately when risks, delays, or data concerns are identified.

Requirements:

• Minimum 5 years of relevant experience in resource planning, workforce management, business management, operations, business analysis, project coordination, or procurement.
• Bachelor’s degree (or equivalent experience) in Business, Finance, Technology, HR, or a related field.
• Intermediate proficiency in Excel and PowerPoint; comfort working with structured data.
• Strong written and verbal communication skills, with attention to clarity and accuracy.
• Strong organizational skills and ability to manage multiple tasks with competing deadlines.
• Self-starter mindset with attention to detail and follow-through.
• Basic understanding of headcount, staffing plans, or labor budgeting concepts.

Preferred Skills:

• Experience within financial services, technology, or another large, global organization.
• Familiarity with workforce, HR, or vendor management systems.
• Experience working in a governed or compliance-driven operating environment.
• Interest in process improvement, automation, or reporting standardization.