Job Description
Fusco Personnel is actively recruiting for a Resource Recovery Representative to join our well-respected client in Warren County. This is a full-time, temporary to permanent opportunity to join a well-respected organization!
The Resource Recovery Representative is responsible for working with past-due customers to resolve delinquencies in accordance with department and regulatory standards. The ideal candidate will be professional, compassionate, and detail-oriented, with the ability to manage multiple priorities in a fast-paced, call center environment.
Job Responsibilities
Contact past-due loan customers via phone and mail following established guidelines
Accurately document all customer interactions and account activity in department systems
Counsel and assist customers to resolve delinquencies and minimize losses
Complete all required documentation and follow-up within established timelines
Respond to internal and external customer inquiries with professionalism and excellent service
Collaborate with team members to achieve department goals and meet performance metrics
Numbers & Facts
| Location | Latham, NY |
| Job Type | Full-time |
| Industry | Staffing/Employment Agencies |
| Salary | $20–$22 Per Hour |
| Year Founded | 1994 |
| Headquarters | Latham, NY, US |
| Website | http://fuscopersonnel.net/ |
Qualifications
High School Diploma or equivalent required
1+ years of experience in collections or a telephone-based customer service environment preferred
Strong communication and customer service skills
Ability to prioritize multiple tasks and meet deadlines
Proficiency in Microsoft Office Suite (Word, Excel, Outlook); ability to learn internal software systems
Detail-oriented, organized, and comfortable working in a structured call center environment
About Company
Fusco Personnel is an award winning Recruiting Firm and NYS Certified Women Business Enterprise (WBE) serving the Capital Region since 1994. We specialize in executive searches, mid-level recruits, human resources consulting, as well as, temporary/contract and temp-to-hire staffing.
Fusco Personnel’s areas of expertise include information technology, finance, sales, human resources, accounting, engineering, bio-tech, clinical/non-clinical healthcare, and administrative/clerical personnel.
Our superior service combined with our highly qualified, vetted candidates set us apart from other firms. There is never a fee to applicants.
Recruiting Talent and Culture
Skills
- Call Centersunmatched
- Detail Orientedunmatched
- Multitaskingunmatched
- Past Due Accountsunmatched
- Regulationsunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder