Respiratory Service Technician Since our doors opened in 1989, Reliable Medical has been committed to improving the lives of all who entrust us with their care and those who we entrust to provide it. We strive to be the premier provider of complex mobility solutions and other critical services for customers seeking compassionate care and optimal outcomes. Our mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, career satisfaction and work-life balance to our team members. We aspire to bring our mission to new communities and to reinvest our growth into improving lives, treating one another and our customers, like family. Brief description The Respiratory Service Technician is responsible for delivering, setting up, and maintaining respiratory medical equipment and supplies for patients in their homes. This role includes educating patients on the proper use and care of respiratory devices, ensuring equipment is in good working condition, and maintaining compliance with safety and company standards. Essential Functions - Deliver, assemble, and set up respiratory medical equipment such as oxygen systems, CPAP/Bi-Level devices, and other related supplies in patients' homes/facilities.
- Provide hands-on education to patients and caregivers on the use and maintenance of respiratory equipment.
- Perform routine maintenance and troubleshooting for equipment, addressing basic operational issues as needed.
- Ensure all respiratory supplies are prepared, sanitized, and compliant with infection control standards.
- Accurately document deliveries, patient training, and equipment inspections in company records.
- Maintain open communication with healthcare teams regarding patients' respiratory needs.
- Comply with all safety standards, regulations, and company policies related to equipment delivery and use.
Qualifications and requirements - High School diploma or equivalent required.
- Previous experience with respiratory equipment, durable medical equipment (DME), or patient-facing roles preferred.
- Basic understanding of respiratory devices and supplies (e.g., CPAP, oxygen systems).
- Strong communication and interpersonal skills to interact effectively with patients and caregivers.
- Basic troubleshooting skills for respiratory equipment.
Competencies - Patient-Centered Focus: Commitment to providing exceptional service and support to patients.
- Technical Proficiency: Ability to handle, maintain, and troubleshoot respiratory supplies and devices.
- Problem-Solving: Resourcefulness in addressing equipment-related issues and patient concerns.
- Attention to Detail: Ensuring all equipment is functioning properly and patient records are accurate.
- Team Collaboration: Ability to work well with internal teams and healthcare providers.
- Time Management: Efficiently managing delivery schedules and patient education.
- Growth-Oriented: A commitment to continuous learning and improvement to adapt to changes and advance within the role.
Physical Requirements - Ability to lift, carry, and move respiratory medical equipment (up to 50 lbs).
- Frequent standing, bending, and kneeling during equipment setup.
- Capability to work in various home environments and adapt to patient needs.
- Manual dexterity for assembling and demonstrating equipment.
- Visual and auditory ability to ensure proper equipment operation and patient safety
Our Commitment to you: - Work-Life Balance and Flexibility: Enjoy a guaranteed 40 hours per week, with no weekends required.
- Comprehensive Health Coverage: We provide excellent health, dental, and vision insurance coverage to prioritize the well-being of yourself and your family.
- Generous Paid Time Off: Maintain a healthy work-life balance with our generous PTO policy, including vacation days and paid holidays.
- Professional Development Opportunities: Grow your skills and advance your career with access to professional development opportunities including education programs, ongoing training, company sponsored workshops/events.
- Retirement Savings Plan: Prepare for your future with our 401(k) retirement savings plan, which includes company matching contributions.
- Wellness Programs: Participate in our wellness initiatives, such as wellness challenges and access to mental health resources, to support your overall well-being.
- Inclusive and Diverse Workplace: Be part of an inclusive team where everyone's contributions are valued and respected.
- Volunteer Opportunities: Additional paid time off to volunteer and support community initiatives. This benefit is known as “VTO – Volunteer Time Off”.
- Employee Recognition Programs: Awards and celebrations for outstanding achievements.
- Service Awards: Recognition for long-term employees with milestone rewards.
- Parental and Childbirth Leave: Receive support and time off for parental and childbirth leave to prioritize family needs during significant life events.
At Reliable Medical, we prioritize your well-being and growth, providing benefits that make your career journey both rewarding and fulfilling. Join us and experience the difference! Reliable Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.
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