Respite Assistant - Part Time

The Planning Council

Norfolk, VA

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JOB DETAILS

JOB TYPE

Part-time

SKILLS

Child Protection/Welfare, Child and Youth Services, Childcare, Computer Skills, Corrective Action, Customer Support/Service, Data Collection, Data Entry, Data Processing, Database Administration, Demographics, Detail Oriented, Documentation, Driver's License, Establish Priorities, Homeless Services, Identify Issues, Insurance, Interpret Regulations, Local Government, Maintain Compliance, Military, Multitasking, Needs Assessment, Nonprofit, Operational Support, Presentation/Verbal Skills, Process Management, Project/Program Coordination, Reference Verification, Regulatory Compliance, Special Needs, Time Management, Training/Teaching, Willing to Travel, Word Processing, Writing Skills

LOCATION

Norfolk, VA

POSTED

30+ days ago

Respite Assistant – Job Announcement
The Planning Council mission statement – We identify community needs, connect people with solutions, and improve lives.
Job Title:             Respite Assistant
Department:      Respite Care
Reports to:         Respite Program Director
FLSA Status:       Non-Exempt, Part-Time, 15 hours/week

Our Purpose:

From children’s services to homelessness, The Planning Council has identified issues of regional concern and brought together the decision makers and resources to address the challenges. With expertise in community needs assessments, compliance auditing, research and evaluation, our team partners with local governments and businesses, nonprofit agencies, and the faith-based community to address the most vulnerable populations’ needs. Since 1941, our dedicated team has reached geographic boundaries and organizational structures to bring together the right partners to transform ideas into reality.

Join our team and become an integral player in making a difference. We’re hiring!

Program Summary:

This program is designed to offer local Military families the ability to take a much-needed break and rejuvenate while knowing their child with special needs is being well cared for. At The Planning Council, we fulfill the contractual agreement with Child Care Aware of America in hiring, training, and monitoring qualified care providers for Military families who have a child/ren with special needs, exceptional family members (EFM). These families are eligible for monthly respite sponsored by the Military. This position reports to the Respite Care Program Director.

Position Summary:

A member of the dynamic Respite Care team who supports the team with ensuring compliance. They are responsible for assisting with provider searches, training, family and provider demographic updates, and long-term projects. In addition, the Respite Assistant supports follow-up efforts to ensure that corrective actions, required documentation, and updates are completed. This position requires strong organizational skills. Regular communication to Providers, Families and the Respite Team is critical to success in the position.

Essential Functions:

1. Assist with the preparation and distribution of non-use notices to families in accordance with program policies and timelines.
2. Provide timely updates to the team.
3. Ongoing communication to families and providers regarding program changes, requirements, and important deadlines.
4. Support special projects and program initiatives, including research, tracking outcomes, reporting, and cross-team collaboration.
5. Maintain program, family, and provider documentation as established by program guidelines.
6. Support program operations by managing administrative processes, including data collection and maintenance of demographic information, coordinating family and provider updates, and ensuring accurate and timely documentation; perform additional related duties as assigned.

Competencies:

Communication: Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
Compliance: Ability to interpret and apply regulatory guidance.
Efficiency and Effectiveness: Ability to manage multiple tasks simultaneously and coordinate projects, activities, etc.
Professionalism: Demonstrates dependability/reliability, flexibility, and a willingness to meet program goals and objectives.

Qualifications:

College preferred but not required. Ability to prioritize and execute tasks efficiently, attention to detail and effective time management skills
Experience in providing exemplary customer service, strong oral and written communications skills; phone, email, and in-person.
Strong computer skills including word processing, data entry, database management and reporting, internet use, and email.
Relates well to individuals of diverse racial, ethnic, religious, and socioeconomic backgrounds and of varying abilities.

Working Conditions:

Prolonged periods sitting at a desk and working on a computer.
This position may require local travel with exposure to outdoor elements (i.e., work errand).

Background Checks:

An offer of employment is contingent upon receipt of satisfactory results to meet the minimum requirements of the position. This may include criminal history and reference checks, fingerprints, E-Verify, driver’s license record, proof of vehicle insurance, and/or a Child Protective Services (CPS) Check.
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The Respite Assistant is a Part-Time position. This Part-Time position is 15 hours per week. The salary for this position is 23.35/hour.

No phone calls please; recruitment will continue until the position is filled. Apply now!

About the Company

The Planning Council

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