Respite Services Program Manager

• Training of new and existing staff in policy, procedures, and site-specific issues.
• Participates in hiring, orientation, and annual performance evaluations of program staff.
• Provides supervision and support to program staff, including weekly supervision and training.
• Works closely with the Residential Services Program Director to adhere to program budgets and needed supplies.
• Oversees documentation by clinical staff in collaboration with Quality Improvement/Management and performs periodic audits of charts to ensure adherence to licensing requirements.
• Participates in any mandatory Quality Improvement/Management review of program performance.
• Participates in the preparation for monitoring by regulatory and contracting agencies.
• Completes assigned grocery and other shopping for the programs assigned.
• Completes quarterly health and safety checks in assigned programs assigned.
• Monthly environmental care rounds in assigned programs assigned.
• Additional duties as assigned.

• Bachelor’s degree in social work, psychology, or a related field; and four (4) years of full-time work experience in a community mental health program; and at least twelve (12) months must be in a position of supervising direct care staff.
• Associate degree; and six (6) years of full-time work experience in a community mental health program with at least two (2) years of post-associate degree; and at least two (2) years of supervising direct care staff may be substituted.
• Demonstrated effective management and leadership skills with diverse populations.
• Demonstrate cultural competency while working with diverse populations on the issues of mental health, substance use, and HIV/AIDS in a social rehabilitation model.
• Ability to establish collaborative partnerships with supervisees, colleagues, and community organizations.
• Strong written and verbal communication skills.
• Knowledge and understanding of trauma-informed and other evidence based therapeutic principles/practices.
• Flexibility, adaptability, and ability to focus attention on workflow processes, procedures, budgetary guidelines, and documentation/productivity standards.
• Effective time management and ability to meet deadlines.
• Must be available to work flexible hours outside of assigned shifts occasionally – including possible days, swing, overnights and weekends.
• Proficiency with Microsoft products required
• Exhibit exemplary customer service, compassion, and care in the execution of all duties and interactions.

This is a full-time, exempt position. PRC offers a competitive salary plus medical, dental, and vision insurance for employees and their eligible spouse/children, as well as short/long-term disability, life insurance, employer-matching contributions to 403(b) retirement, generous paid time-off, California Bar dues, and professional development.