Overview
Why We Need Your Talents:
Daily oversight of the food & beverage operations and staff. Ensures compliance with policies and procedures. Ensures guest service standards are adhered to by staff.
Responsibilities
Where You''ll Make an Impact:
- Adhere to, implement and follow all policies of the department and company
- Supervises and assists in daily training of managers and hourly employees and maintains open communication between all personnel working in department
- Maintains appropriate beverage/food inventories and quality control with the service of alcohol
- Ensures quality control and timeliness of beverage/food service.
- Assists in controlling labor/beverage/food cost for department.
- Knowledge of safety procedures to ensure employee and guest safety
- Understands all PLCB regulations and ensures compliance of all applicable liquor laws for the department
- Ensures compliance with all federal and state gaming regulations
- Achieves budgeted revenues, control expenses and labor costs, and maximize profitability within all areas of food & beverage outlets
- Maintains company operating standards.
- Demonstrates professionalism that reflects our brand and company values
- Responds to guest trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
- Ability to extend complimentaries in accordance with the property comp matrix. Other duties as assigned.
Skills to Help You Succeed:
- Ability to analyze and interpret restaurant operation results.
- Ability to solve complex problems.
- Ability to perform assigned duties under pressures.
- Knowledge of sanitation laws and health regulations and applicable OSHA regulations.
- Must be Serv-Safe and RAMP certified.
- A variety of task and deadlines requires irregular work schedule.
- Ability to perform assigned duties in an interruptive environment.
- Accuracy in completing assigned duties in a timely manner.
- Requires thorough knowledge of restaurant/bar practices and procedures.
- Must have full working knowledge of POS.
- Must have knowledge of approved Responsible Gaming Program.
- Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
- Must be able to obtain and maintain licensure as required by the State Gaming Control Agency for the position.
Qualifications
Must-Haves:
- High school diploma or equivalent required; some college preferred.
Physical Requirements:
- Ability to work long hours.
- Ability to stand for long periods of times without sitting or leaning.
- Ability to climb stairs multiple times daily.
- Ability to handle multi-tasking-heavy work-exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to climb, bend, stretch, twist or reach with your body and arms.
- Ability to work under variable temperatures and noise levels.
Working Conditions
- 24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.