The Assistant General Manager (AGM) is the operations leader of the restaurant, focused on profitability, guest service, people development, and operations management. The Assistant General Manager (AGM) supports the Restaurant General Manager (RGM) in managing the daily operations of a single restaurant and driving key performance outcomes. The Assistant General Manager (AGM) operates under the direction of the RGM and directly manages a team of Hourly Shift Coordinators and Team Members (20–45 employees).
SUMMARY OF ESSENTIAL DUTIES AND RESPONSIBILITIES
PROFITABILITY
Manages inventory costs and maintains inventory by performing daily, weekly, and monthly inventory inspections.
Places and receives inventory truck orders.
Maintains and regularly monitors a list of all restaurant assets.
Ensures preventative maintenance of restaurant facilities and equipment is completed in accordance with company standards, interacting with external vendors as required.
Ensures that the restaurant follows all cash control and security procedures (e.g., safe counting, cash drawers).
GUEST
Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean facility.
PEOPLE
Provides coaching and feedback to Shift Coordinators and Team Members to increase the restaurant team’s capabilities and raise restaurant performance.
OPERATIONS
Directs the restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed-of-service guidelines.
Ensures that the restaurant upholds all operational and brand standards.
Performs the duties of Hourly Shift Coordinator when necessary.
QUALIFICATIONS AND SKILLS
Must be at least eighteen (18) years of age.
High school diploma or GED required; two (2) years of college preferred.
One (1) to two (2) years of previous quick-service restaurant experience; management experience preferred.
Some understanding of P&L interpretation and management to influence profitability.
Apply Today!
Numbers & Facts
Location
Sweetwater, TN
Skills
Coachingunmatched
Cost Controlunmatched
Facilities and Maintenanceunmatched
Fast Foodunmatched
High School Diplomaunmatched
Inventory Costsunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Preventative Maintenanceunmatched
Profit & Lossunmatched
Profit & Loss Managementunmatched
Restaurantunmatched
Salesunmatched
Team Lead/Managerunmatched
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