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Restaurant Assistant Manager

The Osthoff Resort & Spa

Wisconsin

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JOB DETAILS
SKILLS
Bartending, Bussing, Coaching, Communication Skills, Continuous Improvement, Customer Satisfaction, Equipment Maintenance/Repair, Equipment Replacement, Food Safety, High School Diploma, Insurance, Interpersonal Skills, Inventory Levels, Leadership, Operations Management, Payroll Management, Point of Sale (POS) Systems, Restaurant, Sanitation, Schedule Development, Systems Maintenance, Team Lead/Manager, Time Management, Training/Teaching
LOCATION
Wisconsin
POSTED
Today
Assistant Restaurant Manager
 
Opportunity:
The Osthoff Resort is an award-winning AAA Four Diamond property located on the beautiful shores of Elkhart Lake. Renowned for our warm Midwest hospitality, we offer a variety of culinary experiences, including casual beach-side fare to elevated dining. We are seeking a talented Assistant Restaurant Manager to help with restaurant operations and deliver memorable dining experiences that match the beauty and prestige of our resort.
In this hands-on position, you will oversee front and back-of-house operations of your ‘home’ restaurant, while also understanding operations for the other restaurant. You will lead a team with a variety of experience levels and work on continuously improving their skills. You will ensure the highest standards of quality, consistency, and service, playing a key role in the guest experience.
 
The Assistant Restaurant Manager position is a full-time position, which includes eligibility for our complete benefit package, including paid vacation time, health insurance, 401K plus company match, resort-wide discounts, and more!

Duties and Responsibilities: 
  • Display exceptional leadership by providing a positive work environment and demonstrating a dedicated and professional approach to management
  • Create schedules and manage payroll for home restaurant
  • Provide on-the-job training for new team members
  • Increase overall knowledge and expertise for all team members by continual and consistent training
  • Provide coaching to employees as appropriate
  • Ensure the smooth and efficient operation of the restaurant by hosting, bussing, bartending, expediting, and serving as needed
  • Stay up to date with the procedures/menus/etc. in other restaurant in order to fill in there as needed
  • Motivate and inspire team members by creating value and contagious energy
  • Assist Restaurant Manager with fine-tuning systems to enhance guests’ experience and create consistency
  • Update POS system when needed
  • Fill out daily reports/bank deposit/cash drawer
  • Assist with monthly inventory and weekly ordering as needed
  • Review daily checklists and maintenance schedules
  • Report any equipment maintenance or replacement needs
  • Ensure all food safety and sanitation protocols are strictly followed
  • Attend meetings as needed
  • All other duties as assigned

Skills/Requirements:  
  • Education: High School Diploma
  • 3+ years of experience in a restaurant setting with proven leadership experience
  • Strong leadership and communication skills
  • Passion for hospitality and a commitment to creating guests for life
  • Excellent interpersonal skills for diplomatically handling team members and guests
  • Ability to work under pressure and make decisions confidently
  • Skilled trainer of service technique and customer satisfaction skills
  • Knowledge of cuisine, wine, beer, and liquor
  • Must have or be willing to obtain a food safety certification and bartending license
  • Maintain positive can-do attitude, and inspire that trait in others
  • Possess great time management skills, with the ability to think on the spot
  • Must have flexibility in time to meet the business needs of the department and resort
 
Why Work at the Osthoff Resort?  

The Osthoff Resort’s mission is to deliver the best Midwest resort experience to our guests. In order to do this, we are aways striving to create a positive and supportive work environment where our team members can thrive. Enjoy competitive pay and great benefits including paid vacation, medical, dental, and vision insurance, 401(k) with company matching, resort-wide discounts, and more! We offer flexible scheduling to fit your lifestyle because we value work-life balance and know that time with family and friends is just as important as a rewarding career. At The Osthoff Resort, you're not just a part of our team--you're a part of our family. Come grow with us and love where you work!

The Osthoff Resort is an Equal Employment Opportunity Employer. 
 
About Us 

At The Osthoff Resort, located in the heart of Elkhart Lake, Wisconsin, we pride ourselves on providing an unforgettable experience for our guests. Nestled along the pristine shores of the lake, our resort offers a luxurious yet inviting atmosphere with world-class accommodation, exceptional dining, and a range of leisure activities. With a focus on personalized service and creating lasting memories, The Osthoff Resort is a cherished destination for those seeking relaxation, adventure, and a true Wisconsin getaway. Join our team and be part of a dedicated, passionate group of professionals committed to delivering outstanding hospitality in one of the most beautiful locations in the state. 

 

About the Company

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The Osthoff Resort & Spa

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