FOOD QUALITY EXPERT/CAPTAIN MISSION
To deliver high quality, tasty, hot food, fast, to every guest.
ESSENTIAL FUNCTIONS
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Maintain a clean, neat, safe, food handling environment.
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Maintain a constant state of urgency.
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Deliver high quality, tasty, hot food to every guest.
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E the final quality control checkpoint-be proud of everything.
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Be considerate of special requests and their importance.
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Always consider eye appeal as well as taste and temperature.
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Be a quality maniac! Make sure food arrives at the table at peak quality.
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Be rush ready, never allow a lack of planning to interfere with the guest’s satisfaction.
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Make products as fast as possible, with precision and fantastic eye appearance.
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Expedite orders from the window to the dining room. Find runners or run yourself!
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Inform management of slow-downs and the need to take corrective action.
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Work as a team-utilize our systems and procedures for maximum efficiency.
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Alert team members of online orders to insure coordination of all products.
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Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
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Offer a sincere, personal welcome to every guest entering the restaurant.
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Smile and make eye contact.
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Anticipate the guest’s needs and react before they need to ask.
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Create an emotional attachment to our restaurant by helping our guests create great memories.