Restaurant Facilities Equipment Service Technician — QSR

Own the mission: keep kitchens cooking

Are you the go-to pro when equipment goes down? Do you thrive on diagnosing tough issues and getting it right the first time? Join Colliers and support Chick-fil-A restaurants exclusively within your local market. You’ll have the freedom to run your day, plus the tools, resources, and OEM training to keep critical systems online.

Why this role matters

When a grill won’t heat, a walk-in won’t cool, or dishwashers stall, operators count on you. Your work protects food quality, guest experience, and team member safety—every shift.

Your core responsibilities

1. Lead preventive and reactive maintenance for commercial kitchen and building systems.
2. Service hot-side equipment, sealed-system refrigeration, specialty foodservice devices, and base-building HVAC.
3. Hit SLA targets while responding to Operator service requests.
4. Work regularly with equipment from Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, and Garland Grill.
5. Leverage manufacturer support for diagnostics and parts; consult the Chick-fil-A Technical Assistance Team onsite.
6. Install parts with precision; verify performance to specification.
7. Record every detail—work orders, time, receipts, and truck stock—accurately and on time.
8. Maintain a tidy, well-stocked service vehicle, tools, and inventory.
9. Rotate through on-call coverage for after-hours emergencies.
10. Champion safety protocols and accident prevention procedures.
11. Pursue continuous OEM training/certifications; collaborate with suppliers, vendors, and service partners.
12. Meet or exceed productivity benchmarks.

What sets you apart

• Technical trade education and/or substantial field experience; 5+ years in a related trade (or equivalent).
• Depth in one or more: sealed refrigeration/HVAC, electrical, mechanical, process controls, hot-side cooking equipment, mechanical power transmission.
• Hands-on background with kitchen equipment, facilities, or construction systems.
• EPA Universal Certification, valid driver’s license, proof of insurance, and an MVR that supports safe vehicle operation.
• Confidence reading schematics; proficiency in Microsoft Word, Excel, and mobile service apps.
• Clear communicator; independent, resourceful, and service-oriented.

Where and how you’ll work

• 100% travel within a defined local market; limited overnight travel mainly for onboarding/training.
• Work may require extended hours during emergencies or priority situations (including overtime).
• Physical capabilities: lift/carry/push/pull up to 50 lbs; climb ladders and stairs up to two stories (ladder safety training provided; roof access ladders on site; large ladder loading to vans is not typical); frequent bending, twisting, kneeling, crouching, crawling; prolonged standing/walking on varied surfaces; repetitive use of arms/wrists/hands with tools and machinery; indoor/outdoor work in changing weather.

Tools, tech, and proficiencies

You’ll regularly work with HVAC Systems and Refrigeration/Cooling Systems. The following skills will help you succeed:

• HVAC/R Systems
• Electrical Troubleshooting
• Environmental Protection Agency (EPA) Certification
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair
• Maintenance and Repair Skills
• Equipment Diagnostics & Troubleshooting

Rewards

Competitive compensation plus comprehensive benefits, including health care, paid time off, and 401(k). Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.

Our promise to candidates