Restaurant General Manager

Overview:

Lead the Team. Own the Experience. Grow Your Career.

Fish Tales in Galveston is looking for an accomplished, people-focused Restaurant General Manager ready to take the next step in their hospitality career. If you’re a confident leader who thrives in a high-energy environment, builds strong teams, and understands how exceptional hospitality drives restaurant success, this is an opportunity to make your mark and grow with a dynamic brand. As Restaurant General Manager, you’ll take a leadership role in driving the overall success of the restaurant—from developing and inspiring your management team to delivering memorable guest experiences and achieving sales and operational goals. You’ll create a culture of accountability, coach future leaders, and lead by example while balancing the people, guest, and business priorities that make a restaurant successful. This is more than your next General Manager position—it’s an opportunity to strengthen your leadership skills, expand your business expertise, develop the next generation of hospitality leaders, and build a long-term career with opportunities for continued growth and advancement.

Lead with purpose. Develop great leaders. Create unforgettable experiences. Build your future with Fish Tales.

 

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas.  Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service

Qualifications:

• At least 3 years General Manager experience in a full-service, high-volume dining establishment
• Additional experience in Regional or multi-unit management is preferred
• Strong knowledge of front and back of house operations including food, beverages, staff supervision, inventory, food safety, service techniques, and guest interaction
• Strong understanding of cost and labor systems that lead to restaurant profitability
• Strong communication and leadership skills combined with advanced computer and math skills
• Stable and progressive work history; Strong work ethic

EOE