Restaurant General Manager

As the Restaurant General Manager, you will achieve sales growth and maintain company standards of excellence for your location by overseeing all team member and training them to execute QSC standards (quality, service and cleanliness) and to provide exceptional customer service. You will also have a variety of general operations managing responsibilities with a focus on cost control and maximizing profitability.

Your specific duties in this position will include:

Overseeing operations for your location and maintaining the highest standards in quality, service, and cleanliness with a constant focus on profitability

Interviewing and hiring adequate staff to operate the restaurant based on company standards and in compliance with state and federal regulations

Scheduling sufficient staff to cover operations and to accommodate guest flow

Training and developing management team and crew using current company training system

Evaluating performance at company designated intervals and designing a development plan with each employee to improve performance

Maintaining a cooperative and professional working relationship between management team and your crew

Providing coaching, counseling and discipline as warranted

Conducting crew and administration organization team meetings as needed to discuss operation procedures

Handling HR issues as they arise, including disciplinary write-ups

Maintaining an adequate supply of products and items necessary to maintain smooth operations

Conducting weekly inventories

Controlling payroll to meet company labor cost standards

Controlling inventory to meet company GAP standards

Supporting the team and District Manager in their operational decisions

Maintaining reports and records based on company standards and in full compliance with state and federal regulations

Maintaining building and equipment via proper operating, cleaning, and preventive maintenance procedures

Assuming responsibility for cash for all shifts, including bank deposits, and ensuring that all cash procedures are properly adhered to

Maintaining professional appearance and demeanor at all times

Ensuring that all sanitation, safety, security policies and procedures are observed and enforced

Performing other tasks as directed by the District Manager

Previous Hardee's or Carl's Jr. experience, a plus

EOE

As a Restaurant General Manager, you must display excellent interpersonal and leadership skills and the ability to communicate effectively at all levels of the organization. You must also be customer-driven and able to make quick and effective decisions under pressure while delegating tasks appropriately. It is also important that you have a competitive nature and that you take an entrepreneurial sense of ownership in your career development and in the company’s success. Specific qualifications for the Restaurant General Manager position include:

2-5 years of experience as a Restaurant General Manager

Valid driver’s license, good driving record, reliable and insured transportation

Strong conflict-resolution skills

Solid organizational, multitasking and prioritization skills

Good documentation abilities

Excellent personnel development skills

Ability to balance hands-on work with effective delegation skills

Available to work all shifts and weekends

Good references

Ability to pass background check and drug screen

Ability to lift up to 50lbs

Ability to stand up to 10 hours per day

Previous quick service experience