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Restaurant General Manager

Hyatt Hotels

San Diego, CA

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JOB DETAILS
SKILLS
Beverages, Budgeting, Coaching, Customer Satisfaction, Direct Marketing, Food and Beverage Industry, Forecasting, Health Department, Maintain Compliance, Marketing Objectives, Marketing Plan, Outbound Marketing, Procedure Implementation, Quality Control, Regulations, Resolve Customer Issues, Restaurant, Sales, Staff Development
LOCATION
San Diego, CA
POSTED
Today
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.The Restaurant General Manager is responsible for overseeing and directing our signature restaurant VAGA, Perch Lounge and any other Food or Beverage related areas operated by Hyatt.Duties include:* Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house* Develop and recommend the budget, marketing plans and objectives and manages within those approved plans* Implement and maintain F&B sales/marketing programs* Direct and oversee development of employees* Hire, train, empower, coach and counsel, performance and salary reviews* Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations* Coordinate food and beverage operations with other hotel departments to ensure efficient guest service* Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality* Implement procedures to increase guest and associate satisfaction* Exercise quality control for both food and beverage* Maintaining Hyatt standards of service and ensure their implementation* Performing daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards* Maintain communications with Corporate Staff* Coach and counsel employees to reflect Hyatt service standards and proceduresHyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

About the Company

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Hyatt Hotels

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