Restaurant General Manager

Restaurant General Manager in Shelby, NC | Taco Bell Careers

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Restaurant General Manager Shelby, NC

Restaurant General Manager

About the Job: As the Restaurant General Manager, youll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride youll feel setting the gold standard that others aspire to. Youll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, youll create a culture thats vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team.

RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurants financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bells culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 4 weeks vacation and additional Paid Time Off
• Free bachelors degree Scholarship programs and tuition reimbursement for continuing education
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals

The range for this role is $60,000-80,000/year. Compensation may vary based on geographic location and experience.

Apply Now

Restaurant General Manager Shelby, NC

Location 2005 East Dixon Blvd, Shelby, NC, United States

Career Area Restaurant Management

Job ID #P1-2117285-4

Company Taco Bell

Salary $60,000 - $75,000 per year

Date Posted 03/20/2026

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References to "we" and "our" include Taco Bells corporate-owned restaurants and independently owned and operated franchisees and licensees. Positions are available at both corporate and franchised Taco Bell locations. Those applying for a position with a franchisee or licensee of Taco Bell are not applying to work at Taco Bell Corp. or any of its affiliates. Franchisees and licensees are independent business owners and employers who are responsible for their own employment practices.

Taco Bell Corp. is an Equal Opportunity Employer.

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This job is located in Shelby, NC. Candidates can explore additional roles in Shelby, NC and surrounding areas using the job search tool.